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PP add bank error
 

I have tried to add new bank accounts to 3 separate PP accounts & they all come with the same error;

We're sorry, we couldn't confirm it's you.

I called PP earlier on today & tried via the automated add bank option as well as speaking to a live agent. I was told that it should have triggered a send SMS/call mobile but for some reason it hasn't & to try again in 48hrs.

All 3 accounts already have a Uaccount bank account attached that was verified sometime ago. I am trying to add savers account's (RBS/Halifax) & a current account.

Any ideas?

Re: PP add bank error
 

I'm using a three dongle & resetting to generate a new IP.

Re: PP add bank error
 

This is for UK correct?

Re: PP add bank error
 

Yes for the UK.

It is happening to numerous accounts now, 5+.

Regards

Re: PP add bank error
 

I saw quite a few other posts in the UK section about this phenomenon

Re: PP add bank error
 

Usually something like this happens if...

a) you add a bank too soon after opening it.
b) the bank provided a recycled account number, which has been added to another paypal account previously.

Re: PP add bank error
 

Either it's IP address, or they've blocked the bank.

Re: PP add bank error
 

Had the same problem yesterday mate, told to try again in 72 hours.

I managed to get to the verification screen but it kept rerouting me to the transfer screen after confirming their pin. Then after numerous attempts it said we couldnt verify you.

Re: PP add bank error
 

to check if the bank account previously added, I think he can just try to add a generate bank account number if success