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-   -   We've noticed some significant changes to your account activity. (https://www.aspkin.com/forums/uk-ebay-paypal/147705-weve-noticed-some-significant-changes-your-account-activity.html)

havenlg 05-29-2022 03:26 PM

We've noticed some significant changes to your account activity.
 
Hey, logged on and got the message:

We've noticed some significant changes to your account activity. To better understand this, we'll need some information from you.

We need some information from you
They then ask for photo id, tracking, invoices etc.

I have read up some other thread on this topic in here to get a better idea.

I'm just looking for some tips/guidance on how to handle this so they don't put a 180 day hold on my money.

A few things to note:
  • The account is my main business account, not stealth
  • It has over $50k in currently
  • I'm dropshipping but I'm guessing I shouldn't mention that to them
  • My suppliers are in china, should I send a chinese invoice or generate an english one on my suppliers behalf?

Any guidance on this matter is appreciated. My focus is not having the money held, everything else is secondary.

Thanks!

rsot 05-30-2022 06:19 AM

Re: We've noticed some significant changes to your account activity.
 
"We need some information from you
They then ask for photo id, tracking, invoices etc."

You will have to provide this. Do Not show supplier is in China.

For bit of clarity, in what category are your sales?

havenlg 05-30-2022 07:14 AM

Re: We've noticed some significant changes to your account activity.
 
OK thanks for the advice.

Do you suggest I make up an invoice then? From where/who?

My sales are in the beauty niche, it's my own product that I get manufactured.

rsot 05-31-2022 05:27 AM

Re: We've noticed some significant changes to your account activity.
 
Reach out actively and ask around - be careful of scammers

havenlg 06-04-2022 08:28 AM

Re: We've noticed some significant changes to your account activity.
 
Thanks for the tips. Just want to clarify it's 100% better to send a F x x x Invoice that i create, rather than the real bulk order invoice I have from my chinese supplier?

murdered_by_ebay 06-04-2022 10:22 AM

Re: We've noticed some significant changes to your account activity.
 
Quote:

Originally Posted by havenlg (Post 1193940)
Thanks for the tips. Just want to clarify it's 100% better to send a F x x x Invoice that i create, rather than the real bulk order invoice I have from my chinese supplier?

I would not see why chinese supplier invoice would not work , the issue here may be dropshipping , if ebay picked this up already it might lead to indefinite restriction , especially considering the large amounts

Hank 06-06-2022 03:19 AM

Re: We've noticed some significant changes to your account activity.
 
Isn't that a paypal message, if so I assume this has nothing to do with ebay?

DENDEN76 06-06-2022 04:38 AM

Re: We've noticed some significant changes to your account activity.
 
I've sent multiple Chinese invoices and uploaded Chinese tracking with no issues

murdered_by_ebay 06-06-2022 04:59 AM

Re: We've noticed some significant changes to your account activity.
 
Quote:

Originally Posted by DENDEN76 (Post 1194052)
I've sent multiple Chinese invoices and uploaded Chinese tracking with no issues

was the restriction lifted?

rsot 06-06-2022 05:05 AM

Re: We've noticed some significant changes to your account activity.
 
Beauty niche seems risky in general but if it's your own product that's proprietary, the invoices should not be an issue - hopefully not too many issues with refunds and returns?

DENDEN76 06-06-2022 05:16 AM

Re: We've noticed some significant changes to your account activity.
 
Quote:

Originally Posted by murdered_by_ebay (Post 1194053)
was the restriction lifted?

Everytime. But as rsot said beauty niche is risky and there may be other factors influencing the limitation.


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