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Paypal lifitng limits problem
 

Hi, I am having problems with paypal, see this screen shot here.

http://img808.imageshack.us/img808/2745/paypalc.jpg

I confirmed by phone, and have added a VCC.

Has anyone encounterd "the send your docs bit in" even tho it has been confimed by phone?

Thanks

Are they asking for documents related to what you are selling?

keep pressing baby, press press press, it should go thru..............

thats abit wierd im at the same stage as your near enuff but i have this to do =

Confirm your personal information

Review and update your personal information. The information you give PayPal is processed according to the Privacy Policy.

its for lifting the limits but they want my address details dont no if i want to risk it,says ive got 130 days left to do it yet

if they wont accept it then what will happen?

paypal is a bit restarted when coming to processing things. Just like when entering a vcc sometimes you have to keep clicking the submit like Oompa said. Eventually it will go though.

I had the exact same thing, it went through eventually and was fully verified! However a couple of days after this they requested my id and supplier lists etc. This did happen after I tried to withdraw about 10% of the ammount in the account.

I have had exactly the same problem. I am trying to lift limits and each list of the 'to do' items have a tick but still state 'supply documents'. I tried oohing paypal as I thought what have I got to lose? They were actually very helpful and just said I need to add debit card details to verify myself. They talked me through it and said that in a few days when I have entered code, the limits will be lifted. Fingers crossed I am still waiting.

what u need to do is make sure u add a card and bank account at the start and get it all verified, when you reach the £1700 limit there is less chance they will then ask for supplier info

I already added bank account and credit card at beginning so I was verified before selling. This is just an extra step they are asking for in verifying debit card.

Confirmed debit card today by adding 4 digit code. Then rang paypal and got all limits lifted! Yippee! No need to send in documents.

I'm having the same problems (posted a new threat before I seen this one), I have added bank account and credit card at the start (2-3 months ago). As I am now approaching my limits I'm trying to lift the limit from £1900 per year, all my sections are ticked green but beside "provide more information” section it says, "Unfortunately, we can't confirm your information. Send us your documents instead." there is no option to upload any additional information or I can keep trying again and again as per previous post states.

Do like I did and give paypal a call. Just tell them you are trying to lift limits and then hopefully they will just say you need to add card to confirm identity. It worked for me. No need to send in documents. Good luck.

heres my story of my limit problem which has just killed my pp account :( this christmas

i tryed to lift the reciving limit and i thought id ring them and try it,they told me i need to upload copy of id :( then i log on there today and bang they want everything :( looks like ive just lost a few hundred quid :attention:

not nice right on top of christmas

I have already added a credit card to my PayPal, if I add another card will I be able to lift my limits?

I added my debit card which was attached to my verified bank account and then waited four 4 digit code to appear in my account. Once I confirmed code my card was accepted then limits were lifted.

Limitations hold
 

On 24/12/10 I opened my paypal account and went to go and pay for my mothers birthday present, and then it said your account is limited please lift your limits so I had to fill in some information, I filled it in and this came up.


Tasks Details
Provide More information Unfortunately, we can't confirm your information
Send us your documents
Confirm your information Unable to confirm by phone Please wait till we
Receive your validation code by post.


Could any one help me on what I have to do as I really need to pay for my mothers birthday present, and I won't be very happy if I can not get this before her birthday.

If I can not confirm will I loose all of my money?

I currently don't have My debit card linked to my paypal account do you rekon if I add it that will take my limits off ? Can someone please help. Thanks

Guys I am stuck My paypal account is limited and I am worried, Because I need to pay for my mams bday presents.

Yesterday my Paypal account got limited, I got an emal saying I need to send more information who I am etc. But once I added the 4 digit code on my Credit Card everything went away and I'm not fully up and running. I have also increased my recieving limits.

Thanks for your help guys.

Hi guys, i am having the exact same issue as the original poster, same problem and same screenshot you posted.

No option of uploading id or anything, and i cant keep pressing it through as there is no button to press anymore!!

I have started a new thread before i noticed this one!

Any help much, much appreciated! Thanks in advance :)

Guys go on the above screen and keep refreshing the page it will go through, if you ring they will just say on there sytem its verifeid and the limit is lifted even though its not showing.But beforehand just refresh the page a few times and the document required part once all is ticked will be gone!!

I have the exact same problem as the screenshot. I have a confirmed bank account, added a VCC today, Confirmed by phone. Ive even tried refreshing the page 10 times but it still wont go away :( the account is now verified but also limited... So close yet so far.
Any help on this one guys would be awesome!

How do you mean 'limited'. Do you mean you have been limited by paypal?

No, just the lifting limits, i think we have to email them to sort this one out.

my account says it verified but also it says its limited. I go to the resolution centre and it says confirm bank which ive done so thats ticked off. Then it says validate your account information. So i click that and it wants me to add another credit card. Ive already added 1 VCC and it seemed to add fine. So i dont know if i should add another VCC or just make another account or call them. Any ideas? Thanks alot

Hi there the same is happening to me. However i have got more understanding of what this is: basically its that our accounts are verified but we have a limit on how much we can receive, this is because when paypal had searched our details through their books-- i.e [electorate register, credit check and blah blah..] they have not found any person with that details, since we all now that mine, yours and everybody's details here are PHAKE; so that is why they ask for further information about your self. but this information is not needed now. its only needed when you reach that limit.
NOTE: even if you refresh 1000000 times that wont go away, because its the new rule of paypal, and of course you dont need to worry about that: since you're already verified
you can sell and receive money, but keep in mind that you will have to provide your information when you reach that limit.
hope it helps.

I wouldnt really mind if my account had those type of limits, but my account is actually limited. So i cant send or receive money. Let alone withdraw anything. So i think ill try adding another VCC to the account and see what happens.

Validate your account information by post


--------------------------------------------------------------------------------


Congratulations, you successfully confirmed that you own your credit card when you answered our automated phone call.

Thank you for using Confirm Location by Phone. Your PayPal account has been updated to reflect your successful completion.



Funny how it says "Validate your account information by post" after you validate it by phone, it says continue, but i never do, just in case i get a letter sent to a random stealth address. Hit the account button just to make sure :)

I know you shouldnt be using your debit cards as your name etc than actually goes through so would just buying another vcc do the trick to lift the limits?

My account is fully verified, I have added bank account used a vcc already etc just need to lift limits to which I received an email from paypal to add my debit/credit card to remove the £1900 limit.

Any help would be greatly appreciated.

hi, i have the exact same problem as the thread starter too. my vcc are in my stealth name so how can i confirm who i am. also there is no option to go further. I have read the book and all has gone well so far, im just stuck on this part like all the others above me.

Has anyone solved this yet?

Would love some advice to get this fixed..:noidea:

Many thanks to all the people who have posted on this forum, its relit my ebay fire.

I have solved the problem - finally!

I emailed pp and told them my issues (same as above). The lady emailed back and said i need to confirm and link my debit card and enter the code. I did this on my vcc, and all limits are now lifted :D

Hope this helps people!

Hey, i hate to dig up an old thread but I am experiencing the same problem. They are asking for photo ID and proof of address. I can provide photo ID but the address that the PP account is in, is my father's work address, which obviously doesn't receive bank statements or utility bills, etc.
Can you help me here? Thanks

you will need say a bank letter in the work address, that can be done - but is it a business acc?

I just rang paypal yesterday and told them the situation. The first guy was really unhelpful and just told me to change my address and then send in the docs. I then rang later on and was put through to a helpful lady who said she would delete that limitation for me so that I just needed to send in photo ID and not a proof of address. Bonus!