This is the conundrum
Ebay and Paypal are, in theory, separate companies. Your contract with Ebay has nothing to do with Paypal and your contract with Paypal has nothing to do with Ebay.
Ebay is not the one holding your funds - Paypal is.
Paypal are not interested in your problems with Ebay, just as they wouldn't be interested if you needed the money to pay your mortgage or your electric bill.
Ebay are not interested in your problems with Paypal - they just want their money - they have delivered and now they want you to pay. Problem with Paypal? Too bad - Then find another way to pay us.
Unfair I know but that's just the way it is
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