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buyers are liars
 

sold an item to a buyer and hes emailed me last week

im sorry can i send them back i bought the wrong size by mistake

i replied yes you can but you will need to pay the postage costs for the replacements both ways

hes then replied "im sorry ive just noticed it is broken, so im not responsible for the returns costs"

what a ************

Wow tsmt - buyers liars? Surely not :lol:

sorry typo

i meant pillars (of the community) :lol:

Of course they are. I have always found that buyers pay immediately, always leave positive feedback and 5* ratings and invariably come back and buy again.

But then maybe .....

:sleepy:

........I'm only dreaming!

:boink:

wakey wakey

I assume all buyers are idiots

No it's drinking in your case.

:focus:

Welcome to eBay...almost every buyer on there is a 2-bob-knob.

Amazon clientele are slightly better.

you know me pal

ill do like i did last time and turn up unannounced mwwahhhhaaaahaaaaa

another one today

buyers bought an item £20gbp

says hes not got it

i say wait 48 hours

he emails back "still not got it"

i check the tracking and its been delivered and signed for 2 days previously BY HIM

i say "must be lost in the post"

he says "yes ok can you refund"

i say "can you confirm that you havent recieved it so i can claim with royal mail"

he says "i havent recieved this item"

i ring ebay to tell them hes scamming to pre-emt the negative

then email him the tracking details and signature strip copy

hes suddenly gone silent

i bet his "dad" signed for them and he didnt tell him

W*****

update hes just emailed back

"ill check with my brother im workin away ill call him now"

:ranger:

god im good

"yep ur rite sorry he has just told me he collected them last nite from bury delivery office but his has informed they are the wrong ones not the ones i orderd"


NAD case coming now isnt there

sometimes you have to deal with some buyers it is nearly impossible to satisfy them , but not all of them

The same type of guy as the one described in your opening post, eh?

yes they are both of equal prickishness

im still on with the original guy i mentioned, he returned the item and strangely it didnt arrive back here :heh:

Lol. So you got the keep the cash didn't you? Or did he "return" it without opening a case?

the dispute is still open

he sent them back with no tracking and they got lost in the post

an item returned that was broken by the buyer to get his own way is no good to me

so yeah screw him

^^^ good on you, what an absolute twit. spelt with an 'a'. :D

reminds me of this member i came across the other day- noticed he had very low feedback 8 or 9, all positive but comments within the positive were all negative (obv left by the sellers who have no option but to try to warn other sellers through pos fb with neg comments). when i clicked on his username, 'feedback as a seller' = 0, he only buys, 'feedback left for others', what a surprise every one he had left was negative, stating "item did not arrive." to this day it is absolutely beyond me how a company as huge as eb can so BLATANTLY, and OBVIOUSLY ignore and worse actively give a green flag, to a member such as this who is simply getting free items delivered to his door. again and again. whilst all the time only ever able to incur pos fb himself.

had a few tracking signatures where a relatives name signs, and I think they did not give the item to the buyer, as the buyer is complaining in a genuine way....but that is not my problem, go tell Jeremy Kyle, I have the tracking....

When it comes to expensive packages ($100 and up) what I do is the following:

1. Ship the item(s) with signature + tracking.
2. I call the Post office that corresponds to the buyers town and call. I "Ask" the post office politely if they can hold the package at their location because it's an expensive item and I would like to have the buyer pick it up.

3. I notify the buyer that their package(s) is at the post office and they need to pick it up.

This forces the buyer to go to the post office and show ID to pick up the package.
I would say this process works about 95% of the time, also note that I've only tried this in the USA.

Having buyer problems myself.

I usualy send items none recorded due to the low value however I am now sending recorded due to the increased amount of ' Lost' items!

I cant believe people still try it on when they know full well they have signed for it!