If it's branded then you know the answer, lol. And if this is the case then that will be why you got the information request when you attempted to withdraw. If you left the cash in there forever, they wouldn't have done anything to your account... since the limitation is triggered by attempting to withdraw/spend funds associated with a "high risk" sale. PayPal is strange.
So if you sold something high-risk, that would be the cause of this, and yes it would be worth fighting for the account in this instance.
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