Another buyer con artist *YAWN*
So I sell 5 items to Australia, because of my price points I have to cut into my profit a little bit for postage to Aus, however its never been an issue.
This person bought 5 of my items, I ship them... the 21 days pass and the PP money is released.
Two days later I get an 'Item not received' email
I email them back with proof of postage and sent them to Royal Mail for delivery times.
Buyer says they have filed a complaint with Aus post but I just have a hunch that they are trying it on...
I know things go missing and I promptly replace items generally however my hunch was confirmed when I had a new 'Like' on my FB page!
Same name as this buyer who bought my items and same area sent to.
There is no way they would know about my Facebook page UNLESS they got the package! I put a card in every package with my FB page and I literally have a small selection of people that 'like' it, mainly friends and family.
My FB page is a totally different name to my EB name too.
Im going to get screwed over! I cant use this as proof to ebay...
Any suggestions on how to tackly this, I would lose money by sending the replacements due to packaging costs |