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-   UK eBay & Paypal (https://www.aspkin.com/forums/uk-ebay-paypal/)
-   -   compliment/feedback slip opinions please (https://www.aspkin.com/forums/uk-ebay-paypal/55618-compliment-feedback-slip-opinions-please.html)

they_screwed_me_too 01-21-2013 10:54 AM

compliment/feedback slip opinions please
 
just having some full colour (nice and good quality) generic feedback cards done to include in ebay purchases to feed traffic and sales to my website

any tips, thoughts or corrections would be appreciated before i send the draft off to the printers

front side is basically advertising the websites

rear side is regarding feedback

and it goes like this :

Thank you so much for choosing to shop with me in my new eBay store. I'm new to eBay and started this small business this year after losing my job. Your satisfaction is my top priority and i pride myself on customer service.

All my items are posted within 1 working day of cleared payment via your chosen method, however sometimes delays can occur in the Royal Mail postal system.

My success on eBay is solely based on the ratings i receive from you, and even a few low stars can seriously affect my business and standing as an eBay seller.

My success on eBay is solely based on the ratings i receive from you, and even a few low stars can seriously affect my business and standing as an eBay seller.

You can contact me via eBay messaging and ill reply within 24 hours or feel free to telephone at any time.

Please visit my new website at www.************.co.uk where you will find an enormous range of *****, ****, ******* and **** items, ****, ********, ******** and *******, ******** and *********.


the job thing is not true but there to get the buyers off on the sympathetic foot

i look forward to your response

Stigger 01-21-2013 11:08 AM

too much information, people get board reading the same thing twice :laugh:

they_screwed_me_too 01-21-2013 11:09 AM

haha :thumb:

well spotted buddy

copy paste one time too many

bruceuk 01-21-2013 11:10 AM

I like ..
Maybe a small discount can be mentioned if they purchase direct from your site.
And good idea on the losing the job thing..
Always helps to keep things more personal so they think there dealing with a genuine person and of course a little sympathy always helps and a lot reading it will think well at least he is doing something about it ...

they_screwed_me_too 01-21-2013 11:11 AM

bruce the discount is included on the front side along with a unique code they can enter at the time of purchase

Ukdirect 01-21-2013 11:11 AM

The leaflets we send with our packages offer customers a discount on their first order, Currently we offer 10% which works out less than ebay/paypal fees.

Depending on which eCommerce platform you are using you might be able to setup a promo code so they only receive the discount on the first order.

bruceuk 01-21-2013 11:13 AM

Quote:

Originally Posted by they_screwed_me_too (Post 412732)
bruce the discount is included on the front side along with a unique code they can enter at the time of purchase

Well in short of offering sexual favours i think you are doing everything you need to ..

they_screwed_me_too 01-21-2013 11:16 AM

t ] 0844******** e ] sales@************.co.uk m ] 07********

VISIT OUR WEBSITE

www.***************.co.uk

Huge range of **************************

*********** - *********** - *********** - *********** - *********** - *********** - *********** - *********** - *********** - *********** - *********** and *********** items and Much More

Free UK Delivery on ALL items

10% Discount for all our previous eBay Customers

Simply Enter Promotional code XF*** at checkout

Stigger 01-21-2013 11:16 AM

Quote:

Originally Posted by they_screwed_me_too (Post 412730)
haha :thumb:

well spotted buddy

copy paste one time too many


Not sure why you would want to direct people to contact you on ebay when the idea is to direct people to your website ?

i wouldn't bother with discount until your on your feet and can afford it.

time and effort should be put in to driving your ebay custom to your website, fine tune the site, link building and SEO. IMO.

I have a v.good way to get people talking about you and your site

they_screwed_me_too 01-21-2013 11:17 AM

im just trying to work out an angle for that

mailing might be difficult though

Quote:

Originally Posted by bruceuk (Post 412734)
Well in short of offering sexual favours i think you are doing everything you need to ..


they_screwed_me_too 01-21-2013 11:20 AM

Quote:

Originally Posted by TizWoz (Post 412737)
Not sure why you would want to direct people to contact you on ebay when the idea is to direct people to your website ?


the contact us is regading the feedback (although i see the problems it may cause with people emailing the site with ebay problems and vice versa)


Quote:

Originally Posted by TizWoz (Post 412737)
i wouldn't bother with discount until your on your feet and can afford it.

we all know theres no such thing as a discount

Quote:

Originally Posted by TizWoz (Post 412737)
time and effort should be put in to driving your ebay custom to your website, fine tune the site, link building and SEO. IMO.

the site is 2 years old and does reasonable sales and traffic

Quote:

Originally Posted by TizWoz (Post 412737)
I have a v.good way to get people talking about you and your site


what is this ? tell me more ?

does it involve including my naked body (accidentaly ;-) in one of my listings ?

Stigger 01-21-2013 11:27 AM

your better off offering a free gift with every item purchased.

That free gift should be a lotto ticket inside each purchase.

Record ever lotto number you give away and watch for winners.

Any big winner, contact national papers and tell them your story anonymously of coarse lol

when i was doing this people said i was mad but as you can see there was method in my madness and one customer gave me 35k (tax free of corse) becuase of there win but besides that, my sales went through the roof.

i started of doing it on ebay, you would be supprised how word speads.


Quote:

Originally Posted by they_screwed_me_too (Post 412741)


what is this ? tell me more ?

does it involve including my naked body (accidentaly ;-) in one of my listings ?

no that would get you banned lol

they_screwed_me_too 01-22-2013 08:26 AM

Quote:

Originally Posted by TizWoz (Post 412743)

no that would get you banned lol

or rich :pound:

rsot 01-22-2013 10:01 AM

Keep it nice and simple - some people are irritated by flagrant advertising.

NoneOther 01-22-2013 10:24 AM

Personally I only give details of my websites, anything else can seem like grovelling or desperation.

If you are confident in your product, service and after sales care and you believe that your customers have a good experience dealing with you then there is no need for explanations or special discounts.

They will buy from you again because they trust you, that's why we all repeat buy from suppliers.

Your promoting your business so to be seen as professional you need to act professional.

Just my opinion of course based on over 25 years experience dealing with customers

Callidus 01-22-2013 12:13 PM

Quote:

Originally Posted by NoneOther (Post 413143)
Personally I only give details of my websites, anything else can seem like grovelling or desperation.

If you are confident in your product, service and after sales care and you believe that your customers have a good experience dealing with you then there is no need for explanations or special discounts.

They will buy from you again because they trust you, that's why we all repeat buy from suppliers.

Your promoting your business so to be seen as professional you need to act professional.

Just my opinion of course based on over 25 years experience dealing with customers

Sometimes, from my experience, having your website and business name in a lovely large font on the slip with a slogan (MAKE SURE ITS NOT TACKY) can be more effective that a shed load of dribble.

I personally agree with NoneOther, lose the jargon. You don't need to tell them how good your service is, if you've provided it with the product you have just sent them.. right?

Good luck


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