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Killuminati

03-05-2013 01:42 PM

Natwest overseas Exchange Rate Transaction Fee

I made a order from china last week the amount of $1448 i payed by natwest debit card for the first time for a overseas transaction

I checked my online banking statement today and i was charged £1.25 which i know this is normal for a overseas transaction but they charged me £27.26 for a ERTF Exchange Rate Transaction Fee this is crazy never using natwest again

I have never been charged this amount with other banks

Batman

03-06-2013 06:12 PM

i never get charged by the bank only the sites exchange rate fee which is in china.

rsot	03-07-2013 06:27 AM

I would go back to the bank and complain to an account manager - first step

GreenBean

03-07-2013 06:40 AM

Quote:

Originally Posted by 2011trapstar (Post 428445)

From a current account?

:eek:

sax4	03-07-2013 07:06 AM

Re: Natwest overseas Exchange Rate Transaction Fee

Check BBC News, Natwest have problems at the moment. Could well be a mistake

GreenBean

03-07-2013 07:07 AM

As do RBS & Ulsta

Unable to transfer at the moment

pillocks

:mad:

Killuminati

03-07-2013 11:11 AM

Quote:

Originally Posted by GreenBean™ (Post 429068)

From a current account?

:eek:

Yes really pi**ed off

I gave them a ring and they said to me that it was not the bank that charged you this fee it was the country that you ordered from which is bullsh*t

Killuminati

03-07-2013 11:15 AM

Quote:

Originally Posted by sax4 (Post 429076)

Check BBC News, Natwest have problems at the moment. Could well be a mistake

Yes did you also hear this news

NatWest lose pensioner's safety deposit box with £20,000 of family heirlooms | Mail Online

Batman

03-07-2013 01:33 PM

What site did u order from?

rsot	03-07-2013 10:08 PM

Quote:

Originally Posted by GreenBean™ (Post 429077)

As do RBS & Ulsta

Unable to transfer at the moment

pillocks

:mad:

Kind of made no sense there GB - sorry :(

Stigger

03-08-2013 03:38 AM

Quote:

Originally Posted by 2011trapstar (Post 429134)

Yes really pi**ed off

I gave them a ring and they said to me that it was not the bank that charged you this fee it was the country that you ordered from which is bullsh*t

it does happen, you should check first....it happend to me about 8 years ago.....at that time it was less if id of sent with PP.

Stigger

03-08-2013 03:39 AM

Quote:

Originally Posted by rsot (Post 429296)

Kind of made no sense there GB - sorry :(

To who ?

Made perfect sence to me.

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