Natwest overseas Exchange Rate Transaction Fee

[Killuminati]

I made a order from china last week the amount of $1448 i payed by natwest debit card for the first time for a overseas transaction

I checked my online banking statement today and i was charged £1.25 which i know this is normal for a overseas transaction but they charged me £27.26 for a ERTF Exchange Rate Transaction Fee this is crazy never using natwest again

I have never been charged this amount with other banks

[Batman]

i never get charged by the bank only the sites exchange rate fee which is in china.

[rsot]

I would go back to the bank and complain to an account manager - first step

[GreenBean]

Originally Posted by 2011trapstar

I made a order from china last week the amount of $1448 i payed by natwest debit card for the first time for a overseas transaction

I checked my online banking statement today and i was charged £1.25 which i know this is normal for a overseas transaction but they charged me £27.26 for a ERTF Exchange Rate Transaction Fee this is crazy never using natwest again

I have never been charged this amount with other banks

From a current account?

[sax4]

Check BBC News, Natwest have problems at the moment. Could well be a mistake

[GreenBean]

As do RBS & Ulsta

Unable to transfer at the moment

pillocks

[Killuminati]

Originally Posted by GreenBean™

From a current account?

Yes really pi**ed off

I gave them a ring and they said to me that it was not the bank that charged you this fee it was the country that you ordered from which is bullsh*t

[Killuminati]

Originally Posted by sax4

Check BBC News, Natwest have problems at the moment. Could well be a mistake

Yes did you also hear this news

NatWest lose pensioner's safety deposit box with £20,000 of family heirlooms | Mail Online

[Batman]

What site did u order from?

[rsot]

Originally Posted by GreenBean™

As do RBS & Ulsta

Unable to transfer at the moment

pillocks

Kind of made no sense there GB - sorry :(

[Stigger]

Originally Posted by 2011trapstar

Yes really pi**ed off

I gave them a ring and they said to me that it was not the bank that charged you this fee it was the country that you ordered from which is bullsh*t

it does happen, you should check first....it happend to me about 8 years ago.....at that time it was less if id of sent with PP.

[Stigger]

Originally Posted by rsot

Kind of made no sense there GB - sorry :(

To who ?

Made perfect sence to me.