Re: How do you decide to send recorded or not?
I created an equation for this, if it is an item I send regularly. Problem is the refund rate is projected because I have not sold many of the items.
Money (after fees) - $2 shipping vs. Money (after fees) - $0.55 shipping - added refund rate - cost of goods for not getting them back as it has "not arrived"
The item I sell generally goes for $4-$12 in auction. Anything over $6.5 I ship with tracking, the item cost me $1.5 per. It is something I can sell in high volume although I am having trouble stocking.
Also, it is good to do a little research on the person if you can. I recently sent un-tracked to someone and their response for a refund seemed so obviously ⊗⊗⊗⊗ and really fast. I did a quick google search to see they had a lengthy criminal record. If you have time to do these kind of searches please do, could save you a few times. You know to send tracked to someone like that. Or if it is a high value item not ship at all and just give them a refund.
If a buyer claims they have not received it and I sent without tracking, I apologize profusely and send a refund. Even though 80% of these people are probably lying it is the best option for my business.
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