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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 09-18-2008
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Default Defamatory Feedback

Hi all, I hope this is not too off topic, but I recently had a suspended account re-instated. It has a defamatory feedback on it, however, and my understanding is that this can only be removed by submitting a form signed by a lawyer.

My concern is that by doing this I might be seen as "provocative" and risk being re-suspended. Any thoughts anyone?
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Old 09-18-2008
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If the feedback meets the below requirements, you may be able to get it removed:

Quote:
Feedback comments containing any of the following are not permitted:

* Links or scripts
* References to eBay or PayPal investigations
* References to law enforcement investigations
* Negative statements that conflict with a positive rating
* Personally identifying information about another member, including real name, address, phone number, or email address
* Political, religious or social commentary commentary rather than a genuine comment about the transaction
* The comment, reply or follow-up references a completely separate transaction or unrelated experience
* Profane, vulgar, obscene or racist language or adult material
* Inflammatory language, such as fraud, liar, cheater, scam artist, con man etc., while strongly discouraged, will not be removed

Breaches of this policy may result in a range of actions, including:

* Feedback rating and/or comment removal
* Listing cancellation
* Limits on account privileges
* Account suspension
* Forfeit of eBay fees on cancelled listings
* Loss of PowerSeller status
eBay link: Feedback Abuse

Modee has been known to work his magic on feedback removal.
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Old 09-20-2008
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Quote:
Originally Posted by pward33 View Post
Hi all, I hope this is not too off topic, but I recently had a suspended account re-instated. It has a defamatory feedback on it, however, and my understanding is that this can only be removed by submitting a form signed by a lawyer.

My concern is that by doing this I might be seen as "provocative" and risk being re-suspended. Any thoughts anyone?
i've written this letter for defamatory feedback removal a while ago and signed it myself.
ebay then removed the feedback comment itself, yes. but unfortunately they didn't remove the "negative point"....
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