Forum

Weird situation where buyer paid by eCheque
 

Week before last i sold an item and the buyer paid via eCheque, it was still pending to be cleared. Everytime i had an echeque it always failed. So i opened up a case after 3 days of selling it. Coupla days ago, still didnt clear so i closed a case and received a fee credit. Today the cheque clears and payment has been made. Paypal is saying its safe to send item however on eBay the item was unsold and i cant leave feedback. What should i do? I'd just send the item off right?

Edit: He messaged me 2 days ago saying he has a problem with his account and to cancel the order (this is before the echeque clearing)

Re: Weird situation where buyer paid by eCheque
 

If you have been paid the money, send the item.

Re: Weird situation where buyer paid by eCheque
 

Why would you open a case when you receive a cheque payment?
Not all payments will fail.
It was wrong what you did in my opinion.

But you received the money so the right thing to do is to send the item.

Re: Weird situation where buyer paid by eCheque
 

Ive made an edit in the opening thread, let me know. Thanks.

Re: Weird situation where buyer paid by eCheque
 

Yeah i jumped the gun on this one.

Re: Weird situation where buyer paid by eCheque
 

Why not message the buyer asking if he still wants the item. If he does not, issue a full refund.

Re: Weird situation where buyer paid by eCheque
 

That is plan B, i thought he may be trying to pull something.

Re: Weird situation where buyer paid by eCheque
 

Why did you come to the forum after everything?

:doh:

Re: Weird situation where buyer paid by eCheque
 

I messaged the buyer, he informed me there was an issue with his account and he would like a refund. :\

Re: Weird situation where buyer paid by eCheque
 

obviously, the buyer no longer wants the item

Re: Weird situation where buyer paid by eCheque
 

Give the buyer a refund then and relist the item