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Old 04-28-2014
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Default Weird situation where buyer paid by eCheque

Week before last i sold an item and the buyer paid via eCheque, it was still pending to be cleared. Everytime i had an echeque it always failed. So i opened up a case after 3 days of selling it. Coupla days ago, still didnt clear so i closed a case and received a fee credit. Today the cheque clears and payment has been made. Paypal is saying its safe to send item however on eBay the item was unsold and i cant leave feedback. What should i do? I'd just send the item off right?

Edit: He messaged me 2 days ago saying he has a problem with his account and to cancel the order (this is before the echeque clearing)

Last edited by mynameis; 04-28-2014 at 05:32 AM.
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Old 04-28-2014
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Default Re: Weird situation where buyer paid by eCheque

If you have been paid the money, send the item.
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Old 04-28-2014
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Default Re: Weird situation where buyer paid by eCheque

Why would you open a case when you receive a cheque payment?
Not all payments will fail.
It was wrong what you did in my opinion.

But you received the money so the right thing to do is to send the item.
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Default Re: Weird situation where buyer paid by eCheque

Quote:
Originally Posted by JamesNorth101 View Post
If you have been paid the money, send the item.
Ive made an edit in the opening thread, let me know. Thanks.
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Old 04-28-2014
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Default Re: Weird situation where buyer paid by eCheque

Quote:
Originally Posted by Bunneh View Post
Why would you open a case when you receive a cheque payment?
Not all payments will fail.
It was wrong what you did in my opinion.

But you received the money so the right thing to do is to send the item.
Yeah i jumped the gun on this one.
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Old 04-28-2014
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Default Re: Weird situation where buyer paid by eCheque

Why not message the buyer asking if he still wants the item. If he does not, issue a full refund.
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Default Re: Weird situation where buyer paid by eCheque

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Originally Posted by JamesNorth101 View Post
Why not message the buyer asking if he still wants the item. If he does not, issue a full refund.
That is plan B, i thought he may be trying to pull something.
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Old 04-28-2014
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Default Re: Weird situation where buyer paid by eCheque

Why did you come to the forum after everything?

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Old 04-30-2014
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Default Re: Weird situation where buyer paid by eCheque

I messaged the buyer, he informed me there was an issue with his account and he would like a refund. :\
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Default Re: Weird situation where buyer paid by eCheque

obviously, the buyer no longer wants the item
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Old 04-30-2014
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Default Re: Weird situation where buyer paid by eCheque

Quote:
Originally Posted by mynameis View Post
I messaged the buyer, he informed me there was an issue with his account and he would like a refund. :\
Give the buyer a refund then and relist the item
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