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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 07-21-2014
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Okay so a month ago I went above my £1900 by hitting £3400 so Paypal suspended my account so I decided to wait till I was 18 (2 days ago) to verify personal information and send documents. So I called up Paypal just now and I told them that my information has been reviewed and my account shows that it has no limits but I had no access to the money in it. The guy replied saying my paypal account has been permanently suspended because when I signed up I wasn't 18 and he said he will request a new account for me.

What I want to know is that if this "new account" won't have a 21 day hold or anything which restricts me from taking out money. Will my bank account details be there? Will I have to verify it again? If so, I'm going to be invisible on Paypal's radar hahaha.

Has anyone been through this situation? It just hurts to wait over month to find out that my paypal account is permanently suspended and people say that patience is a virtue. Paypal just stopped my best income like that.

What was weird is that the Paypal guy asked me if I have another Paypal account and I was thinking isn't someone allowed to only have 1 paypal account? I answered no obviously lol.
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Old 07-21-2014
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Default Re: Permanent!!

If he is requesting they re-open your account then your information will all be the same.
If it is a completely new account it is highly likely that there will only be your information on the account. You cannot have the same bank account on more than one paypal account so that wont happen.

I have never heard of this happening with paypal..

You are allowed more than one paypal account ( 1 business & 1 personal )
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Old 07-21-2014
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Default Re: Permanent!!

My suspended account is premier. Lets say they re-open or give me a new account and then I sold something on ebay for £100-£1000 (my last item sold for £3400 in June), would my money get held? The people I do business with are not a fan of money being held.
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Old 07-21-2014
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Default Re: Permanent!!

WOW receiving £3400 is very risky..

How long has your ebay account been selling?
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Old 07-21-2014
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Default Re: Permanent!!

it is such a rare issue, that not seen on forum experience, whether or not they continue on from old account or see it is as new.

what I do not understand is why they do not ask you to sign up for a new acc, instead of 'requesting' one, not sure what request means exactly.......

again your money, is it held for 180 days?

to be honest I would be grateful if they actually allow you to get a new account in the same details anyway...you would need the go-ahead in writing.....you may need to go stealth otherwise, so by all means wait and see and hope for the best but be prepared. Do not, sign up for any new stealth accounts before getting all the info on how to do so first.
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Last edited by oompaloompa; 07-21-2014 at 01:23 PM.
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Old 07-21-2014
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Default Re: Permanent!!

Exactly, the paypal guy wasn't really clear and I didn't want to extend the conversation in case he decides to do something that will not please me. He said my money will be released within 24 hours and that's why I'm having doubts that they will re-open my account. Hopefully they do.

I've been selling on ebay for 2 years, when you have 100% feedback, people would trust you and will be willing to spend thousands. That's what I've learnt over the years.

I know exactly how to go stealth, I've read the guide multiple times so going stealth isn't a issue for me. What would upset me is if the new paypal account acts as a "NEW" paypal account. I don't want to go through that 21 day hold or any over money hold again. If things go Paypal's way then I have no choice but to make 5-10 stealth accounts.

All I need is my paypal account back and the £££ will start rolling in.
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Old 07-22-2014
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Default Re: Permanent!!

well update us on if money released and if they allow you back and what limits are....
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Old 07-22-2014
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Default Re: Permanent!!

Quote:
Originally Posted by undercoverdon View Post
My suspended account is premier. Lets say they re-open or give me a new account and then I sold something on ebay for £100-£1000 (my last item sold for £3400 in June), would my money get held? The people I do business with are not a fan of money being held.
If you are doing business like that, you are going to have hassles with paypal.

paypal are not going to 'give' you a new account.

You need to make one yourself.

BUT be careful of how you do this. That age issue will come against you.

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Old 07-22-2014
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Default Re: Permanent!!

I think they mentioned on here to keep transactions around £500 limit for none suspicious activity
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Default Re: Permanent!!

Quote:
Originally Posted by GreenBean View Post
If you are doing business like that, you are going to have hassles with paypal.

paypal are not going to 'give' you a new account.

You need to make one yourself.

BUT be careful of how you do this. That age issue will come against you.

They sent me an email saying I can now open a new account. The age issue won't come against me since I'm the "right" age for Paypal use now.
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Old 07-22-2014
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Default Re: Permanent!!

Now, I'm just thinking if I should register for a business paypal account. What is the real difference for people selling on ebay?
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Old 07-22-2014
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Default Re: Permanent!!

Quote:
Originally Posted by oompaloompa View Post
well update us on if money released and if they allow you back and what limits are....
Money is released but my main account is permanently suspended.
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  #13  
Old 07-22-2014
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Default Re: Permanent!!

Quote:
Originally Posted by undercoverdon View Post
Money is released but my main account is permanently suspended.
Still suspended & money not released yet?
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Old 07-22-2014
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Default Re: Permanent!!

Quote:
Originally Posted by Bunneh View Post
Still suspended & money not released yet?
money is released but account is still suspended permanently. Now, I'm starting a new business account with my other email address.
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  #15  
Old 07-22-2014
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Default Re: Permanent!!

Well its starting to feel like you will end up waiting 180 days for your money .
Don't forget to make new user account and IP address of you will get that closed to.
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Old 07-22-2014
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Default Re: Permanent!!

180 days i no have done it twice now its a long wait!
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Old 07-22-2014
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Default Re: Permanent!!

Quote:
Originally Posted by Bunneh View Post
Well its starting to feel like you will end up waiting 180 days for your money .
Don't forget to make new user account and IP address of you will get that closed to.
No the money in my suspended PP account got transferred to my bank account within minutes today. 180 days is a option for me and I didn't accept it.
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Old 07-22-2014
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Default Re: Permanent!!

Quote:
Originally Posted by Bunneh View Post
Well its starting to feel like you will end up waiting 180 days for your money .
Don't forget to make new user account and IP address of you will get that closed to.
Why would I need to make a new IP address when Paypal said I can make a new account?
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Old 07-22-2014
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Default Re: Permanent!!

new ip is for stealth this is a stealth Forum
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Old 07-22-2014
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Default Re: Permanent!!

Quote:
Originally Posted by stevebills View Post
new ip is for stealth this is a stealth Forum
I know that but Paypal said I can just make a new account which I have done now and I got it verified instantly. 2 stealth accounts will be made just in case people want to eliminate me lol.
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  #21  
Old 07-23-2014
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Default Re: Permanent!!

he keeps saying money WAS released!!!

so you are starting again, fair enough, paypal has done the right thing in giving you this chance to start off again......
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Old 07-23-2014
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Default Re: Permanent!!

I'm a little puzzled again...Sorry I'm getting old and it is late so if I am missing something then let me know.

You have been selling on ebay for two year?
You are selling items with a value of £3400?
You just recently reached the 1900 limit?

Sorry but what am I missing here?
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