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Do I get a defect when I issue partial refund in ebay?
 

Normally I would issue partial refund as a direct money sent via PayPal but when I dont have the persons PP id since its more than 90 days, I was wondering if ebay would apply defect to my account for issuing partial refund directly via ebay even if the person has not left any negative or neutral feedback?

Re: Do I get a defect when I issue partial refund in ebay?
 

If no case is opened and a buyer just messages you asking for a refund, if you just log into paypal and issue the refund , whether it's partial or full it's no defect

The defect comes when a case is open and you need to refund

Re: Do I get a defect when I issue partial refund in ebay?
 

Thanks for the update.

To clarify something, is there a defect whenever a case is open by a buyer for whatever reason. Same thing as a return request?

Thanks

Re: Do I get a defect when I issue partial refund in ebay?
 

I'm Sure it depends on whatever reason the buyer chooses from the drop down list.