| PortiaDeRossi | 05-05-2015 11:30 AM |
Contact From eBay // Account Limited + Request for Invoices/Identity
My account is 1 year old now and been always 2.3% defect, less than 2 cases ruled against me.
My feedback is 800+ with 6 negatives and 6 neutrals (but most of these are being removed this week and next)
This is what i got last friday Quote:
Hello *************,
This is a follow up email in regards to the concern in your account. I'd like to inform you that, in order to provide buyers with a pleasant and safe environment, the Safety Regulation Team at eBay conducts certain routine checks to confirm the information provided by the seller(s) or /and buyer(s). You are kindly requested to send the following documents within the next 72 hours:
- Front and back copy of your ID or passport.
- Copy of a document showing your address (if different from what is displayed on your identity document)
In addition, we ask you to provide a proof of ownership of the items you have posted on eBay. These may consist of:
- Receipts
- Copies of invoices or proof of delivery (pro-forma invoices are not counted as evidence of ownership)
- Customs documents, if you have purchased your goods abroad
- Availability of supplier confirmations
Once we have received and verified the required documents, you will be able to start selling your items and bid on eBay. If we do not receive the required documentation within the deadline, your account will be suspended.
| I sent in all docments requested on friday night, i was told the business vetting team wasn't in on monday due to bank holiday so they havent seen it yet
I phoned today (tuesday) and the rep was in chat with the business vetting team and they said maximum time is 72 hours to process the documents etc from now, so absolute latest is friday..
what are my chances? :uk: what are they doing with the documents? | 
