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Recorded Delivery Claims help
 

hi guys,

i have had a lot of my recorded deliveries with the royal mail go missing.

i have around 90 items i am entitled to claim compensation on for loss.

my invoices are from china and they are not very professional. I'm sure most of you know what i mean.

im concerned the post office won't accept these.

can anyone help me out here?

any advise would be greatly appreciated.

thanks :-)

Re: Recorded Delivery Claims help
 

1st question - are you dropshipping from China?

Re: Recorded Delivery Claims help
 

Then go back to your seller and tell him you want better pieces of paper.

90 items is a bit over the top even for Royal Fail....

Look at using another Post Office for the future.

:ranger:

Re: Recorded Delivery Claims help
 

no, not drop shipping.

Re: Recorded Delivery Claims help
 

90 items over a 6 month period.

Re: Recorded Delivery Claims help
 

That's high, innit.

Not claimed before, Doofy'?

Re: Recorded Delivery Claims help
 

I have seen videos about royal mail where if you claim to many parcels from one specific address, they will investigate you.

But you can use purchase or sales receipts to prove value of items.

Re: Recorded Delivery Claims help
 

Any links to said video? I've got a few genuine claims in the last couple if months and am worried about this also.

Re: Recorded Delivery Claims help
 

If the items were sold on ebay I think you only need to print off the relevant sales invoices from there. F@ke invoices for your f@ke goods will probably not be required.

Best to tread carefully on this. That is a serious quantity to go "missing" over 6 months. As Bunneh has said, make too many claims and you will be investigated.

Re: Recorded Delivery Claims help
 

Why would you allow several months to pass without making a claim?

That could go against you.

:deadhorse:

Re: Recorded Delivery Claims help
 

Ok ok - that is very high - what about your return address - accessible or ...?

Re: Recorded Delivery Claims help
 

You only have 80 days to claim if I remember correctly.

You need the original receipts as they pay out what it cost you originally, not what it sold for.

Re: Recorded Delivery Claims help
 

i have made claims before yes.

to be perfectly honest i was not aware that the items where not delivered.

you are able to make a claim up to 6 months after date of postage.

so what i done was enter all my tracking numbers from the last 6 months into royal males track and trace.

to my surprise i had 90 undelivered items that are eligable for claims. stretching all the way back to November.

Re: Recorded Delivery Claims help
 

Not signed for does not necessarily mean not delivered.

If you decide to submit a claim for an item that was in fact delivered you'll be in deep doo-doo.

Re: Recorded Delivery Claims help
 

In that case they will just send you the difference you paid for the signature. But they will pay out in stamps, not cash.

Re: Recorded Delivery Claims help
 

Better then nowt though. When i pay for a service i expect the service delivered, if that means a signature and they didn't get it, i'd claim it back too.

Re: Recorded Delivery Claims help
 

Read this...

What does it say in the part about ebay when claiming lost items :rolleyes:


http://i65.photobucket.com/albums/h2...psataegdp0.jpg

Re: Recorded Delivery Claims help
 

OP you also have to remember that they dont just refund you for the loss, they contact the person you sent the item to and ask for confirmation if it was delivered.. so EbayorBust is right, make SURE you are claiming legitimately.

Re: Recorded Delivery Claims help
 

They still only pay you conpensation for what it cost you to aquire.

They don't pay out for the full selling price even though they ask for proof of it. They stopped that practice a long time ago.

Re: Recorded Delivery Claims help
 

I completely agree. In principle we should all do it. Royal mail would soon sort their delivery systems out if we did.

Re: Recorded Delivery Claims help
 

the thing is i don't actually know what has happened to the item. weather it was delivered or not.

as far as i am concerned i have tracked the item using the barcode and the results show as undelivered. no signature.

i spoke to royal mail over the phone and gave them a few of the tracking numbers to look into for me. they came back to me with no trace of the parcel and that i am eligible to make the claim.

if once i make the claims, they contact the recipients of the parcels to check if the item was delivered and it was. Then in my book i have done nothing wrong.
How was i to know that the item was delivered if when tracked it shows nothing.

Re: Recorded Delivery Claims help
 

also.... thanks for everyone who has replied and advised :-)

every reply is much appreciated.

Re: Recorded Delivery Claims help
 

so if it turns out that my item was intact delivered they will only compensate me for the signature which was not obtained?

so just the £1/£1.10 recorded delivery fee?

Re: Recorded Delivery Claims help
 

Yes that is correct.

Re: Recorded Delivery Claims help
 

This really sounds like the OP is going through all the old numbers and seeing which ones have not got signatures and claiming for lost items. Ive seen this before.

Would your buyers not of contacted you prior to this to ask where there items are if they had not been delivered?

Something smells like deep sea cod.

Re: Recorded Delivery Claims help
 

It does say 'making false claims is a criminal offence'


So just be careful :mod:

Re: Recorded Delivery Claims help
 

I remember the story of the two lads who did a fraud on the Special Delivery service, sending broken items and claiming RM broke them for compensation. They got caught out and got three years in the slammer.

Must of been worth it for those few hundred quid.

Re: Recorded Delivery Claims help
 

If the people you have sent the items to have not contacted you to say they have not been delivered, then rest assured, they WERE delivered.

By all means make claims for items you know have not been delivered but cut the crap with this "not signed for" excuse. The Royal Mail compensation scheme is there for a reason. Abuse it at your peril.

Re: Recorded Delivery Claims help
 

Didn't think we would see the OP back once I pointed out his scam plan :)

Re: Recorded Delivery Claims help
 

One other problem, what happens if your buyers think the same as you once that letter points out free stuff for them.

how many Not received claims can your account withstand.

Re: Recorded Delivery Claims help
 

It's people like this that make the postage prices go up :pout:

Re: Recorded Delivery Claims help
 

It is, and the INR claims....

Buyer - "oh it arrived with no signature, time to get it for free'

Re: Recorded Delivery Claims help
 

:ban?:

Scammers should be banned from the forum.

Ban the Scam!

Re: Recorded Delivery Claims help
 

Well if he is doing this to scam people and not the honest way,

Then when royal mail send the automatic letter out asking if the buyer received the item, and the buyers come back with yes on multiple items & buyers.. that is when he will get what is coming for him lol..

And if he is even more lucky he will get some nasty messages from them on ebay to.

Re: Recorded Delivery Claims help
 

He logged in last night so obviously saw the thread, so I think we can ascertain that he was trying it on.

Hopefully some cold hard jail time will happen, better start stocking up on cheap soap from China, if it dosent sell on eBay, he will have plenty of use for it
:uk: