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-   UK eBay & Paypal (https://www.aspkin.com/forums/uk-ebay-paypal/)
-   -   feedback removal (https://www.aspkin.com/forums/uk-ebay-paypal/90747-feedback-removal.html)

bigdaz 10-29-2015 05:07 PM

feedback removal
 
i have an account where i have no feedback revision requests left, the buyer wants to change the feedback after we resolved the issue so will ebay remove it if i email them as the buyer has agreed to remove

mao 10-29-2015 05:43 PM

Re: feedback removal
 
only one way to find out is email ebay and find out. you might be out of luck though if ebay see youve used all your revision requests already, doesnt sound to good.

all the best though. let us know how you get on

muzzie 10-29-2015 05:48 PM

Re: feedback removal
 
Call ebay. describe what you've done to resolve your customer's issue. They will remove the feedback for you.

unity006 10-29-2015 06:26 PM

Re: feedback removal
 
Isn't it just another 2 months or so and Feedback will no longer affect the standing of the account with the new changes eBay is rolling out?

voltron 10-29-2015 07:27 PM

Re: feedback removal
 
Quote:

Originally Posted by unity006 (Post 717544)
Isn't it just another 2 months or so and Feedback will no longer affect the standing of the account with the new changes eBay is rolling out?

Interesting where can I read more about this please?

unity006 10-30-2015 05:53 AM

Re: feedback removal
 
Quote:

Originally Posted by voltron (Post 717550)
Interesting where can I read more about this please?

Here:
http://www.aspkin.com/forums/uk-ebay...es-2016-a.html

And Here:
http://pages.ebay.com/sellerinformat...standards.html

The actual date is February 2016. So 3 more months, and no more feedback extortion and other cr*p to take from buyers. I am tired of giving out £5 and £10 bribes. Even though it only happens in 2 or 3 transactions out of 100.

muzzie 10-30-2015 06:29 AM

Re: feedback removal
 
I think that the new "negs will not affect your seller performance" thing is a trap. Sellersl will allow negs to stay (as they are claimed to do nothing bad as from Feb 2016), but some internal seller evaluation thing will still be in place (hidden from sellers though), and may cause suspensions. These are my five cents of conspiracy theory.

a.v.limited 10-30-2015 12:49 PM

Re: feedback removal
 
seems like the philipino call centres remove feedback alot easier than ireland though

wired 10-30-2015 04:17 PM

Re: feedback removal
 
In the all days it was possible to have things removed, and especially by the Filipino staff...however now, only the Ireland office can do it, and only by email, and its very rare that they do.

muzzie 10-30-2015 04:34 PM

Re: feedback removal
 
Quote:

Originally Posted by wired (Post 717743)
In the all days it was possible to have things removed, and especially by the Filipino staff...however now, only the Ireland office can do it, and only by email, and its very rare that they do.

I get lots of defects and negs removed through Ireland office, and that is all via the phone.

voltron 10-31-2015 12:00 AM

Re: feedback removal
 
I have had mixed results with feedback removal. Just depends on who answers the phone I guess.

wired 10-31-2015 07:47 AM

Re: feedback removal
 
Quote:

Originally Posted by muzzie (Post 717749)
I get lots of defects and negs removed through Ireland office, and that is all via the phone.

Yes Muzzle with all those PayPal conquests that you 'apparently' succeed with.

No proof, therefore it hasn't happened.


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