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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 10-29-2015
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Default feedback removal

i have an account where i have no feedback revision requests left, the buyer wants to change the feedback after we resolved the issue so will ebay remove it if i email them as the buyer has agreed to remove
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  #2  
Old 10-29-2015
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Default Re: feedback removal

only one way to find out is email ebay and find out. you might be out of luck though if ebay see youve used all your revision requests already, doesnt sound to good.

all the best though. let us know how you get on
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  #3  
Old 10-29-2015
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Default Re: feedback removal

Call ebay. describe what you've done to resolve your customer's issue. They will remove the feedback for you.
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Default Re: feedback removal

Isn't it just another 2 months or so and Feedback will no longer affect the standing of the account with the new changes eBay is rolling out?
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Old 10-29-2015
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Default Re: feedback removal

Quote:
Originally Posted by unity006 View Post
Isn't it just another 2 months or so and Feedback will no longer affect the standing of the account with the new changes eBay is rolling out?
Interesting where can I read more about this please?
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Old 10-30-2015
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Default Re: feedback removal

Quote:
Originally Posted by voltron View Post
Interesting where can I read more about this please?
Here:
http://www.aspkin.com/forums/uk-ebay...es-2016-a.html

And Here:
http://pages.ebay.com/sellerinformat...standards.html

The actual date is February 2016. So 3 more months, and no more feedback extortion and other cr*p to take from buyers. I am tired of giving out £5 and £10 bribes. Even though it only happens in 2 or 3 transactions out of 100.
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  #7  
Old 10-30-2015
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Default Re: feedback removal

I think that the new "negs will not affect your seller performance" thing is a trap. Sellersl will allow negs to stay (as they are claimed to do nothing bad as from Feb 2016), but some internal seller evaluation thing will still be in place (hidden from sellers though), and may cause suspensions. These are my five cents of conspiracy theory.
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  #8  
Old 10-30-2015
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Default Re: feedback removal

seems like the philipino call centres remove feedback alot easier than ireland though
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  #9  
Old 10-30-2015
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Default Re: feedback removal

In the all days it was possible to have things removed, and especially by the Filipino staff...however now, only the Ireland office can do it, and only by email, and its very rare that they do.
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  #10  
Old 10-30-2015
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Default Re: feedback removal

Quote:
Originally Posted by wired View Post
In the all days it was possible to have things removed, and especially by the Filipino staff...however now, only the Ireland office can do it, and only by email, and its very rare that they do.
I get lots of defects and negs removed through Ireland office, and that is all via the phone.
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Old 10-31-2015
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Default Re: feedback removal

I have had mixed results with feedback removal. Just depends on who answers the phone I guess.
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  #12  
Old 10-31-2015
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Default Re: feedback removal

Quote:
Originally Posted by muzzie View Post
I get lots of defects and negs removed through Ireland office, and that is all via the phone.
Yes Muzzle with all those PayPal conquests that you 'apparently' succeed with.

No proof, therefore it hasn't happened.
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