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Read if you use 24vc VPN or any VPN
 

Hi Guys!

Please double check that your local IP has indeed changed to your assigned IP before you visit ebay. I use a FF browser and the first thing I would do each time I connect is to type in the browser "What is my IP"

I have just noticed for the past one hour or so that despite getting the connected notice on the screen, my IP has not really changed. So, I have not been able to visit ebay since.

I sent an urgent message to the technical team at 24VC and still waiting response from them

I have to stress that I have been a customer of 24VC for many months and this has never happened before. While this might be an issue associated with my assigned IP alone I thought I would share with everyone and stress to double check your IP before proceeding as a rule of thumb irrespective of the VPN service you are using.

I hope the issue will be resolved soon

Peace out!

Re: Read if you use 24vc VPN or any VPN
 

Happened a lot last May-June when they had server problems and durring the updates. Support for these issues is slow because it takes a while to determine if a problem exists, if it is on your side, settings or the server itself. IF it is a server issue, average fix was 12+ hours.

When a certain IP sometimes has an issue, 123 was always apologetic and replaced it free of charge. Kudos for that!

Re: Read if you use 24vc VPN or any VPN
 

Which one is 123? I only know 24VC. Mind to share their link

Re: Read if you use 24vc VPN or any VPN
 

123 is a member here who represents 24vc. He responds to any VPN questions, so I'm sure he will post here eventually.

I've been using 24vc for almost a year now and I've never had any problems like this. I believe you are having trouble with your public IP, not your local IP (private) though. The local IP address is the one issued by your router for your personal LAN. Your router basically NAT's your local IP into your public IP when traffic is routed externally to the internet. This is probably irrelevant for your problem, I just wanted to add that clarification. Your have a public and a private IP..

Re: Read if you use 24vc VPN or any VPN
 

Hi. Thanks.
I am not sure what I am having problem with - public/private IP. My internet is working perfectly as usual. The issue is the IP does not changed to the assigned IP by 24VC. 24VC is a great service by the way.. Never had this issue before too.

Re: Read if you use 24vc VPN or any VPN
 

I would try a firefox addon called "disable webrtc". It might solve your problem. Please note that I am NOT a representative of 24vc and I am not speaking for them. I'm just suggesting something that may help.

Re: Read if you use 24vc VPN or any VPN
 

Thanks. I'll take a look at that now and feedback in a bit

Re: Read if you use 24vc VPN or any VPN
 

@jeffweico, just while I was about going about your recommendation I found out my service is now working fine again. So, no changes made and everything is okay now.

Thanks anyway to all the lovely people on here..

By the way, I am now a senior member at aspkin. So respect me all the juniors out there. Lolz

Peace out!

Re: Read if you use 24vc VPN or any VPN
 

Hi, yes one of our UK servers was experiencing a network outage earlier today that lasted about 6 hours which was what was causing you the issue, but it's already been resolved so everything is back up and fully operational again!

But yeah that's a great tip, whenever you connect to a VPN for the first time you should always check to make sure the ip changed properly, it's a good habit to get into. I usually make all my browsers open with an ip checking website on startup just so I dont forget

Re: Read if you use 24vc VPN or any VPN
 

Lol, you mean you asked a shed load of questions to get your post count up :)

Re: Read if you use 24vc VPN or any VPN
 

My friend, I dont give a hoot about post count. Just making a laugh for me been a senior now, and ya better respect me cause I am now a senior.

Besides, its nothing bad asking too many questions. I am submissive, respectful and willing to learn. For that, I am very thankful to people who are willing to share from their wealth of knowledge and experience without complaining. That is what makes me a top seller on ebay.

I don't pretend I know what I don't know. People who pretend to know too much don't really know nahdah.

Re: Read if you use 24vc VPN or any VPN
 

:bounce::d:bounce: