I have email them several times and they keep sending me this copy and paste email,
Hello Chris,
Thank you for writing back to us about the selling restriction placed on
your account "======". I understand you're concerned as you've been
an eBay seller for a very long time and that you've done your best to
satify your customers.
Chris, I've reviewed your account again; however, we're unable to
lift your restriction. You're no longer able to sell on eBay with this
account, but you may continue to buy items, leave Feedback, access
emails in My Messages and do most other administrative tasks.
I realise you may not have been aware of Seller Non-Performance. I've
included some information that may help you understand this policy.
Please know, as a seller, you're expected to perform in a manner which
results in a consistently high level of buyer satisfaction. If your
interactions with the eBay community create unacceptable levels of buyer
dissatisfaction, you've breached this policy.
Although you have done your role perfectly as a seller, there are still
some instances wherein your buyers may still not feel completely happy.
This is the reason why we always encourage an honest and open
communication on the site. Most sellers have managed to improve their
Detailed Seller Ratings (DSRs) by ensuring that proper communication is
made before completing the transaction.
To have a clearer understanding of this restriction, I suggest you take
the time to review your Seller Dashboard. You can view the dashboard
here:
...
You may also be considered performing below standard if you receive too
many cases of items not received or items not as described, or negative
or neutral Feedback.
For more information about our Seller Performance standards, copy this
link into a new browser window:
Seller performance standards
Chris, your patience and cooperation is greatly appreciated in
this matter. If you have questions or would like more information,
please don't hesitate to reply to this email.
Kind regards,
Dee
eBay Trust & Safety
its like talking to robots :( tried phoning them you get the same bland "i dont give a crap" reply and live chat is even worse.
Does anyone know of any other contact numbers i could try? maybe someone from head office ?