MPotter | 07-03-2016 09:11 AM | Re: Parcel Force not tracking?? I have just stopped using these "so-called" convenient links for Parcelforce through Paypal, because the tracking service is just lousy. I called Parcelforce customer services after not being able to track an urgent 24-hour parcel delivery 5 days late, and was told there is nothing we can do.
I tried the tracking system for each day 7 days on their site and nothing except that standard message. Parcelforce did not even know where it was when I called them, so will I use them for anything urgent or expensive? I complained to Paypal and their response was we cannot do anything (except endorse the Parcelforce service through your website links and tracking numbers alongside your order history), but refer you back to Parcelforce. Parcelforce just say we don't know where it is, sorry.
What a lousy service and state of affairs - I would not trust these jokers to deliver me my morning paper, nevermind anything urgent or god-forbid actually worth even a few pounds. |