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-   -   Submitted docs - No response! (https://www.aspkin.com/forums/uk-paypal-talk/136364-submitted-docs-no-response.html)

frustr8ed 05-20-2020 08:35 AM

Submitted docs - No response!
 
I submitted docs to lift EU limits (hard limit) and also invoices as requested about a week ago, but I can't for the life of me get through to somebody to get them reviewed!

I have sent a number of messages on the help center, but no response whatsoever.

Any tips!?

DezRfc1 05-20-2020 09:36 AM

Re: Submitted docs - No response!
 
I guess they could be working at a reduced capacity because of Covid 19?

frustr8ed 05-20-2020 10:06 AM

Re: Submitted docs - No response!
 
That's the line. But there's reduced capacity and then there is not responding at all! Be interested to hear how long it is taking to get docs approved right now, if anyone has recent experience?

rollinandrollout 05-20-2020 10:17 AM

Re: Submitted docs - No response!
 
Quote:

Originally Posted by frustr8ed (Post 1094809)
That's the line. But there's reduced capacity and then there is not responding at all! Be interested to hear how long it is taking to get docs approved right now, if anyone has recent experience?


Took 9 days for my account to be reinstated after submitting documents

burbur 05-20-2020 11:54 AM

Re: Submitted docs - No response!
 
+4408005870461

frustr8ed 05-20-2020 01:39 PM

Re: Submitted docs - No response!
 
Very useful! Thx. Will give it a few more days and then give them a call. For now I have paused all my listings!

frustr8ed 05-26-2020 12:44 AM

Re: Submitted docs - No response!
 
So 8 days later they lifted the limits and I was able to withdraw, but I still had the notification of an issue in the top right, which was strange. Then last night I got a 180 limitation, i still have money in the account so I have sent in a formal complaint (Web form) but expecting this to go nowhere.

Question now is, do I try to save the eBay account by adding a new PP account? If so should it be in the same Name and Address or could I try different details?

My eBay fees of £400 are due soon and to be honest I don’t want to pay them if I’m going to lose the account anyway.

Rosanna 06-02-2020 10:07 AM

Re: Submitted docs - No response!
 
Paypal is very slow nowadays

JamesNorth101 06-02-2020 11:28 AM

Re: Submitted docs - No response!
 
Quote:

Originally Posted by Rosanna (Post 1097385)
Paypal is very slow nowadays

First post in 12 years! Welcome back :)


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