Seller problems - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > International eBay & Paypal Discussions > UK eBay & Paypal > UK PayPal Talk

UK PayPal Talk General issues related to UK Paypal

Reply
 
Thread Tools
  #1  
Old 06-14-2011
Spoon
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default Seller problems

I apologise should this subject not be relevant I simply need some proper advice (none of that Paypal spiel where they tell you how darn happy they are to assist you, but in the end, the actually do not)

I bought some vouchers from a seller. Paid up. Guy said he sent them. Few days later I noticed his feedback score took a dive. Attempted to contact. Stealth details.

Initiated a Buyer Complaint through ebay. Not covered
Initiated a Buyer Complaint though Paypal, Not covered

My question is. Is that it? Has my dough set sail to a foreign land of no designation. Never to be seen again?

I really do HATE being ripped off.

Is there any point going to the Cops?

I guess the guy could BS and say 'I sent them! You can't prove I didn't. Nah Nah.'

Thanks for listening guys. I already feel more reflective.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 06-14-2011
SaiJin's Avatar
Super Moderator
 
Join Date: Jul 2008
Posts: 14,324
Thanks: 295
Thanked 2,287 Times in 1,978 Posts
Activity: 75%
Longevity: 90%
iTrader: (2)
Default

can you give us the details of how you paid, did you get tracking, etc?
Reply With Quote
  #3  
Old 06-14-2011
oompaloompa's Avatar
Executive [VIP]
 
Join Date: Jul 2008
Posts: 9,590
Thanks: 503
Thanked 1,483 Times in 1,191 Posts
Activity: 0%
Longevity: 90%
iTrader: (7)
Default

why not covered? if you paid by paypal and they were tangible goods you are covered.

what message came up?

You say feedback took nosedive, they are still registered? is your purchase showing on your ebay acc under purchases, what happens when you follow link to resolve problem. I have seen this before though.. when there is alot of negs and there are lots of complaints for money back, its like their system gets gridlocked and you cannot open claim on ebay...If you find paypal transaction, you should be able to open up on that route.
__________________
https://youtu.be/bn4t0BuClbw
Reply With Quote
  #4  
Old 06-14-2011
Spoon
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default

Many thanks for replying guys.

The vouchers were scheduled to arrive on Monday, so when they did not arrive on the Tuesday I thought I would take a look to at his account.

There were two new negatives and the seller had made his feedback private.

This was when I attempted to contact the seller. I subsequently discovered the contact information he had provided was stealth.

The item listing stated the the seller was selling by 'Standard 1st Class'.

I then initiated the process of complaint, both through eB ay and Pa ypal.

It was then that I discovered the vouchers I had purchased were not covered! To be specific they were Argos vouchers. They are not covered by Paypal Buyer Protection.

I have been using e and pp for years and this is the first problem I have encountered like this. I do not usually get scammed!

I have contacted Paypal and all I was provided with was a standard email reply basically saying 'TOUGH!'
Reply With Quote
  #5  
Old 06-14-2011
Executive [VIP]
 
Join Date: May 2009
Posts: 2,578
Thanks: 214
Thanked 673 Times in 502 Posts
Activity: 0%
Longevity: 85%
iTrader: (5)
Default

If the money came out of your Credit Card or Bank account, call for a chargeback.
Reply With Quote
  #6  
Old 06-14-2011
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 71,952
Thanks: 5,703
Thanked 8,540 Times in 7,841 Posts
Activity: 100%
Longevity: 81%
iTrader: (7)
Default

Bank Account will not really help you but if you paid via credit card, your card has its OWN fraud protection. Look into that - I have done that before.
Reply With Quote
  #7  
Old 06-14-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 73%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

I thought you would have been able to open an Item Not Arrived case seeming as the item is tangible and were being delivered. Madness!
__________________
"Guess whos back, back again
Shady's back, tell a friend
"

Last edited by ShadyOne; 06-14-2011 at 05:51 PM.
Reply With Quote
  #8  
Old 06-15-2011
Spoon
 
Posts: n/a
Activity: 0%
Longevity: 0%
Default

further details as asked.
I tried to ebay FIRST. When I had no joy I tried Paypal. I know full well you can't do both.

'Foreign Land?' What are you taking about? I was making a jokey reference to never seeing my money again

The seller CHANGED his feedback to Private AFTER he/she made the sales. 'There were two new negatives and the seller had made his feedback private.'



I initiated a CONTACT DETAILS REQUEST. This is when respective contact details is sent to both buyer AND seller. I signed into my email account and rang the phone number. It is a dead line. I then checked the ADDRESS the seller had listed. I entered it into Google and discovered it was a newsagents.

I rang the listed phone number for the newsagents and no one at the address (there is a flat upstairs but it is owned/lived in by the person I spoke to. He lives ALONE)

I am therefore pretty sure that the details are F A K E.

That's five minutes of my life I shall never get back.

.
Reply With Quote
  #9  
Old 06-15-2011
Alps_a somewhatlegend's Avatar
Senior Member
 
Join Date: Feb 2011
Posts: 757
Thanks: 436
Thanked 172 Times in 137 Posts
Activity: 0%
Longevity: 74%
iTrader: (1)
Default

If you only were expecting vouchers this Monday (13th), its still early days for it to arrive. (when did you pay)
You wont be able to open a pp/eb claim until.... I forget but its maybe 9 days or something.

If you try to open a claim before then, a message will pop-up saying its too early.

Also, if you do open a claim too early, the seller gets send a complimentary email from pp/eb saying 'a buyer has tried to open a claim too early. Please contact them to help....' or words to that effect....... thats what happened to me as a seller within recent days.

I have sold coupons/vouchers and people have made successful claims in past against me as a seller so I cant understand why you aint protected under pp buyer protection scheme..... then again I aint the sharpest tool in the box
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
EIN# Problems ? Or NOT! back2ebaypls PayPal Talk 3 04-04-2013 05:38 PM
Top Rated Seller problems dburnside UK eBay Suspensions 2 12-31-2010 11:55 AM
Hello from a long time seller that is now a new upset seller llokiete Introductions 6 10-22-2010 07:28 AM
Problems with eBay...again - Seller confirms item not as described before I pay p_injaiuea eBay Discussion! 1 05-24-2010 03:27 PM
Problems with fax billythefish UK eBay & Paypal 1 04-28-2010 02:17 PM


Aspkin Group

All times are GMT -5. The time now is 04:12 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58