confirmed card but still says resolve? - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > International eBay & Paypal Discussions > UK eBay & Paypal > UK PayPal Talk

UK PayPal Talk General issues related to UK Paypal

Reply
 
Thread Tools
  #1  
Old 06-18-2011
Junior Member
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default confirmed card but still says resolve?

Ive confirmed my card this afternoon (VCC) and entered the 4 digit code to resolve the final step, Yet when i go to resolution centre, it still says resolve and gives me the option to add card again?

Any idea guys?
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 06-18-2011
Alps_a somewhatlegend's Avatar
Senior Member
 
Join Date: Feb 2011
Posts: 757
Thanks: 436
Thanked 172 Times in 137 Posts
Activity: 0%
Longevity: 74%
iTrader: (1)
Default

Sometimes their systems run a bit slow.... check again in a bit

What do you mean 'resolve final step'? - have they made you enter a card?
Reply With Quote
  #3  
Old 06-18-2011
Senior Member
 
Join Date: Mar 2011
Posts: 195
Thanks: 5
Thanked 22 Times in 19 Posts
Activity: 0%
Longevity: 74%
iTrader: (1)
Send a message via MSN to stealthmaster
Default

Is your PayPal account limited by any chance?
Reply With Quote
  #4  
Old 06-19-2011
Stigger's Avatar
Senior Member
 
Join Date: Jul 2010
Posts: 2,122
Thanks: 224
Thanked 350 Times in 299 Posts
Activity: 0%
Longevity: 78%
iTrader: (0)
Default

EP ?

Do you have a card for the bk acc you attached ?

is the last name and postcode the same for your bank as PP
__________________
^The above is from a u.k point of view^


Bend it, Shape it, Anyway you want it...http://www.auto-professionals.co.uk/...lies/dance.gif
Reply With Quote
  #5  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

The paypal account was limited but im assuming it was because i did not verify it untill they asked me too so now i am having to follow their steps.

I have a card for the bank account yes, but its a savers account and the actual debit card has been used on another paypal rather then a VCC like this time round.

Like i said previous, i clicked resolve again and it asked me to add card so i cancelled and then it took me to details page where you fill in name, dob etc but it was totally different to what i had on file ? weird
Reply With Quote
  #6  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

also, please see the below pic.

When i click resolve and enter my stealth details, it says that at top of the page? how can i get around this?
Attached Images
File Type: jpg liftlimites.jpg (75.4 KB, 15 views)
Reply With Quote
  #7  
Old 06-19-2011
Senior Member
 
Join Date: Nov 2010
Posts: 152
Thanks: 5
Thanked 24 Times in 18 Posts
Activity: 0%
Longevity: 76%
iTrader: (0)
Default

You need to give them what they want. i.e. a passport and utility bill in your 'name'.
Reply With Quote
  #8  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

It has nowhere where it states that though? surely they ask for this
Reply With Quote
  #9  
Old 06-19-2011
Stigger's Avatar
Senior Member
 
Join Date: Jul 2010
Posts: 2,122
Thanks: 224
Thanked 350 Times in 299 Posts
Activity: 0%
Longevity: 78%
iTrader: (0)
Default

when you say limited, do you mean it had limits, or was limited to provide id ?

Can you remove the card first then add another one ?


i have been in the same situation a couple of months ago, just the card i remove was a vcc and then added the one attached to my account.

it could also be something to do with your stealth details, where the details you saw, remotely like what you had entered. that does sound a bit strange.
__________________
^The above is from a u.k point of view^


Bend it, Shape it, Anyway you want it...http://www.auto-professionals.co.uk/...lies/dance.gif
Reply With Quote
  #10  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

Well i think it was limited to provide ID etc

I have tried to remove card but wont let me. The details i saw briefly were totally different to what my stealth details are, name was correct but address and postcode was well off.

I have emailed paypal but just get a autoresponse
Reply With Quote
  #11  
Old 06-19-2011
Stigger's Avatar
Senior Member
 
Join Date: Jul 2010
Posts: 2,122
Thanks: 224
Thanked 350 Times in 299 Posts
Activity: 0%
Longevity: 78%
iTrader: (0)
Default

I wouldn't of emailed them but im a chicken and get well para.

can you add another then remove the one thats on there ?

did you recconise the details at all ?

Alos have you taken a look at your account with two browsers ?
__________________
^The above is from a u.k point of view^


Bend it, Shape it, Anyway you want it...http://www.auto-professionals.co.uk/...lies/dance.gif

Last edited by Stigger; 06-19-2011 at 04:03 PM.
Reply With Quote
  #12  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

Nope, i cant remove or add anything as its limited they say :-\

Didnt recognize any details bar the name, not looked in 2 browsers no, just the 1.

I have had no emails from them though when i emailed
Reply With Quote
  #13  
Old 06-19-2011
Stigger's Avatar
Senior Member
 
Join Date: Jul 2010
Posts: 2,122
Thanks: 224
Thanked 350 Times in 299 Posts
Activity: 0%
Longevity: 78%
iTrader: (0)
Default

Sorry i didn't realize it wal limited, that sounds like its limited limited

i would just wait and see what they have to say then, intresting.

Sounds like linkage
__________________
^The above is from a u.k point of view^


Bend it, Shape it, Anyway you want it...http://www.auto-professionals.co.uk/...lies/dance.gif

Last edited by Stigger; 06-19-2011 at 04:09 PM.
Reply With Quote
  #14  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

arghhh thats all im gonna need if so, got 500+ in their and i get married 21st August and need it !!!!!!!!! not good if the case
Reply With Quote
  #15  
Old 06-19-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 74%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

How did you originally get limited by PayPal?

What was their first message that kicked off the resolution steps?

Sounds like you may be getting closed, but let's not jump the gun yet.
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #16  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

This was the first message i got off them in an email


Dear Paypal Moron,


We need your help resolving an issue with your account. To give us time to
work together on this, we've temporarily limited what you can do with your
account until the issue is resolved.

We understand it may be frustrating not to have full access to your PayPal
account. We want to work with you to get your account back to normal as
quickly as possible.

What's the problem?

It's been a little while since you used your account. For reasons relating
to the safe use of the PayPal service we need some more information about
you and your account

Reference Number: PP-001-336-480-846

How you can help

It's usually quite straightforward to take care of these things. Most of
the time, we just need some more information about your account or latest
transactions.

To help us with this and to find out what you can and can't do with your
account until the issue is resolved, log in to your account and go to the
Resolution Centre.

Yours sincerely,
PayPal
Reply With Quote
  #17  
Old 06-19-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 74%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

I am now pretty sure you're getting closed

Are any of your PayPal details similar to any suspended PayPal details?
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #18  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

No, this is what i dont get
Reply With Quote
  #19  
Old 06-19-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 74%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

Best thing you can do now is to contact PayPal by phone.

Just cross your fingers that they don't give you the closed account line.
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #20  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

i really hope not, ill get the missus to call seen its an account in female name ;-)

cant lose that 500 for 180 days
Reply With Quote
  #21  
Old 06-19-2011
ShadyOne's Avatar
Senior Member
 
Join Date: Apr 2011
Posts: 2,556
Thanks: 186
Thanked 327 Times in 281 Posts
Activity: 0%
Longevity: 74%
iTrader: (0)
Send a message via MSN to ShadyOne
Default

^ What was your reason for using a female name?

She needs to be briefed now !
__________________
"Guess whos back, back again
Shady's back, tell a friend
"
Reply With Quote
  #22  
Old 06-19-2011
Junior Member
Threadstarter  
 
Join Date: Jan 2011
Posts: 77
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 75%
iTrader: (0)
Default

she will be briefed, cause i had documents with this female name
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Issue on account - how to resolve. 3rdRockFromTheSun UK eBay & Paypal 13 07-19-2011 04:56 PM
How to resolve this invoice problem ronaldchen eBay Suspensions 4 03-07-2011 11:17 PM
Help? Resolve related accounts? AdamDowning UK PayPal Talk 4 11-16-2010 10:44 AM
Address CONFIRMED via card of file, but still showing unconfirmed, seriously confused stickmade UK eBay & Paypal 16 08-24-2010 06:36 PM
how to resolve this problem? jerry0202 Phone Number Verification 5 11-29-2008 05:14 PM


Aspkin Group

All times are GMT -5. The time now is 06:14 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58