Faxed off some edited docs on wednesday and recieved this email this evening, any ideas what now? can they genuinely not see or are they taking the mickey out of me?
Dear Paypal Maggot
Thank you for responding to our requests to further verify your customer
information. As we cannot lift the EU-Receiving Limit on your PayPal
account until all requirements have been met, we would appreciate your help
with completing the steps below, so that we can review your account further.
All we need to further review your account is:
- Provide a proof of identity
- Provide a recent proof of address
> Proof of identity <
________________
What is a valid proof of identity?
We accept:
- A copy of your ID card
- Your driver's license (photo counterpart)
- Passport
- Other photo ID that was issued by a government body.
Please note that all the information below must be visible on the document:
- First and last name
- Date of birth
- Date of issue and/or expiry
Note: The document needs to be fully visible. Partial documents cannot be
accepted as a valid proof of identity.
> Proof of address <
_________________
What is a valid proof of address?
We accept:
- Utility bills (phone and broadband services, health insurance, gas,
water, electricity or the like),
- Bank or credit card statements.
- a copy of your driver's licence (if issued within the last 12 months)
- a copy of your printed payslip
We do not accept:
- Invoices
- Partial Documents
Note: The document must show your full name and address as registered on
the PayPal account. If the document only shows initials, a proof of
identity is needed as well. The document cannot be older than 12 months and
needs to be fully visible.
After you have completed the steps please notify PayPal by sending an email
to
complianceverifications@paypal.co.uk.
We appreciate your patience and understanding regarding this matter and
regret any inconvenience it may cause you.
Sincerely,
Ron
Compliance Department
PayPal, an eBay Company
Please do not reply to this email, this mailbox is not monitored. If you
need further assistance, click on "contact us" at the bottom of the PayPal
website.
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