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UK PayPal Talk General issues related to UK Paypal

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  #1  
Old 06-27-2011
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Default how do paypal know this

We have done some checks and, unfortunately the information you have entered doesn't match the details we found for you. Please click on the Confirm your personal information link and try again.

then they fill out details for me and its a postcode i dont want to use as its been banned before............. yet it keeps reverting to this automatically even though i signed up totally differently.

If i confirm what they say, will i get limited straight off because of the postcode or can i withdraw money quickly and run
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Old 06-27-2011
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same problem i faced, however, i was not automatically transferred to another page/site on paypal?

im just going to confirm my bank and card and hopefully that is enough
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Ive confirmed bank card and address is confirmed (home) even though its my stealth details, yet on my computer it told me to fax documents or upload, then on my sisters computer that step is no longer there and i have the option of confirming information but it auto fills in my info and puts the "banned" postcode in :-s


hmmmm
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lol... hmm , weird - maybe another experienced user could help then i guess
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Old 06-28-2011
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I'm sure they will be along soon with ideas..... its a strange one. Do I put in real details which paypal finds for me bit changes house number or something or do I fail it an send in docs with stealth address.
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Old 06-28-2011
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Is your IP from the first account in your area?
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beeen using mobile web via HTC WIFI but first account was IP in this area yes.
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Odd but you prob just lucked out and had someone actively looking at the file - someone who knows UK well...
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Old 06-28-2011
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THEY fill out postcode for you - like a mystery hand typing! you mean you fill out one set of address totally different, and it changes to your old postcode? Explain further step by step

is it because you are putting in the road that matches your old postcode but are trying to put a non matching postcode in? is that it? ie a postcode that is not for that road?
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Right,

signed up using stealth details, different name and real postcode but not my original one.

Logged in, went to confirm and it had auto filled some details in for me which were postcode and street name...... ones which i didnt want to use.....
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sorry if Im being dim but...

was it just doing a match of road and postcode ie you put in a road and it said no this is wrong postcode, here is correct one....(not seen this before, but might be a new thing) in which case less to worry about that can be sorted..

otherwise it is remembering you from some link eg cookies, possibly flash, doubt it, very very much doubt IP...

got a feeling there is a harmless explanation to this.....
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Quote:
Originally Posted by J3OEF View Post
We have done some checks and, unfortunately the information you have entered doesn't match the details we found for you. Please click on the Confirm your personal information link and try again.

then they fill out details for me and its a postcode i dont want to use as its been banned before............. yet it keeps reverting to this automatically even though i signed up totally differently.

If i confirm what they say, will i get limited straight off because of the postcode or can i withdraw money quickly and run


the banned one, is it the same as the post code on your real bnk acc ?
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i have never known paypal to automatically fill in information... ?
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Sounds like you put an address that didn't match postal records so paypal is trying give you one that does match postal records, right?
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Quote:
Originally Posted by jbluntz View Post
Sounds like you put an address that didn't match postal records so paypal is trying give you one that does match postal records, right?
thats my thought too...
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Bank account is registered at this address yes but.i thought they ave no idea about them details. Possibly j bluntz.

If I went with their details would it picture then ban me or would I have time to move the money....
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If it has to do with postal records then you should be fine, I've changed my address up many times on accounts that used a ⊗⊗⊗⊗ address and paypal can only see your bank # not the address registered with the bank.
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So what do you suggest i do?

Go with paypals pre found details of me or should i fail the test and upload the docs / fax? where it shows my stealth details, just logged in on this computer and it tells me to fax docs etc which is weird.
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Old 06-29-2011
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you cant go with an address that has been banned if you add a different name and it has been a few years since banishment, otherwise you must use different details.

I dont get this autofill prob, just made one last week.....you are doing something wrong with mismatching that causes this, have a practice again....
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maybe u have autofill enabled which automatically fills in ur information into web forms

clear all cookies/caches/files etc
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its a new web browser on a different log in though?

Shall i just fax the docs off as thats what its telling me to do on this computer, then one i use all the time, it gives me no option to fill in any address, that just randomly come up on my sisters computer.

As either way, the address thing is gonna fail unless i put the correct house number but for example after it, differ as a flat, 4A if they even look at things like that?
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Old 06-29-2011
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oops I meant you CAN go with banned address after few years and diff name...

J3OEF, please search the forums for posts on address variations, poboxes and just using random addresses, bottom line, dont put in banned name and address combo....the rest is just preference and what works for you.
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