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-   -   Paypal Limited (https://www.aspkin.com/forums/uk-paypal-talk/72697-paypal-limited.html)

iAlaminium 04-20-2014 10:42 AM

Paypal Limited
 
I haven't used eBay in about 5 months so haven't really been logging in and out anywhere, but suddenly this morning I receive an email saying my Paypal has been limited. This is the email I have received:

20 Apr 2014: To help protect our customers' accounts, we routinely review account activity. It appears that you have more than one account, and one has engaged in activity that violates our User Agreement.

As a result, we've limited both accounts. You'll still be able to log in to view your transaction history, but you won't be able to send or receive money.

What are the steps I have to take now to remove this limitation? My stealth account was clean with no known traces Paypal could have used, I require some urgent advice please

bruenor9 04-20-2014 10:51 AM

Re: Paypal Limited
 
Quote:

Originally Posted by iAlaminium (Post 546857)
I haven't used eBay in about 5 months so haven't really been logging in and out anywhere, but suddenly this morning I receive an email saying my Paypal has been limited. This is the email I have received:

20 Apr 2014: To help protect our customers' accounts, we routinely review account activity. It appears that you have more than one account, and one has engaged in activity that violates our User Agreement.

As a result, we've limited both accounts. You'll still be able to log in to view your transaction history, but you won't be able to send or receive money.

What are the steps I have to take now to remove this limitation? My stealth account was clean with no known traces Paypal could have used, I require some urgent advice please


Obviously you got linked some how. You pretty much have to start over, as you got linked somehow. Any idea how this could have happened?

rsot 04-20-2014 10:58 AM

Re: Paypal Limited
 
Quote:

Originally Posted by iAlaminium (Post 546857)

What are the steps I have to take now to remove this limitation? My stealth account was clean with no known traces Paypal could have used, I require some urgent advice please

Any steps provided by PP to REMOVE the limitation? Linked accounts is pretty serious and many times, you wont be able to be reinstated....but first comes first, do you know about stealth?

iAlaminium 04-20-2014 10:59 AM

Re: Paypal Limited
 
Quote:

Originally Posted by bruenor9 (Post 546865)
Obviously you got linked some how. You pretty much have to start over, as you got linked somehow. Any idea how this could have happened?

I have 100% been clean for sure but approximately 8 months ago my dad made a new eBay account with my previous banned address and my stealth account was logged into the laptop before, I am guessing it was linked via the same I.P address? But after so long? Is this possible

iAlaminium 04-20-2014 11:01 AM

Re: Paypal Limited
 
Quote:

Originally Posted by rsot (Post 546872)
Any steps provided by PP to REMOVE the limitation? Linked accounts is pretty serious and many times, you wont be able to be reinstated....but first comes first, do you know about stealth?

It has been some time since I have read the stealth again or even used eBay, I have increased Paypal limits before via help from this forum so I do have some knowledge

iAlaminium 04-20-2014 05:21 PM

Re: Paypal Limited
 
Was this the reason then?Is there any hope for this account?

Bunneh 04-20-2014 05:24 PM

Re: Paypal Limited
 
Did you perhaps read your PayPal emails on the same ip or PC as the banned one?

iAlaminium 04-20-2014 06:27 PM

Re: Paypal Limited
 
Quote:

Originally Posted by Bunneh (Post 546974)
Did you perhaps read your PayPal emails on the same ip or PC as the banned one?

I have purchased a new router for this stealth account that has been up and running for almost 2 years now, and haven't logged into the account or opened the emails so cannot be the i.p issue

The PC windows account that has had previously been logged in with my banned account has been deleted so it cannot be the PC

However, my phone has both my banned email and my stealth email logged in but I never open links from Paypal, is having both emails logged into the same phone sufficient enough for them to link both accounts?

Bunneh 04-20-2014 06:29 PM

Re: Paypal Limited
 
Quote:

Originally Posted by iAlaminium (Post 546991)
I have purchased a new router for this stealth account that has been up and running for almost 2 years now, and haven't logged into the account or opened the emails so cannot be the i.p issue

The PC windows account that has had previously been logged in with my banned account has been deleted so it cannot be the PC

However, my phone has both my banned email and my stealth email logged in but I never open links from Paypal, is having both emails logged into the same phone sufficient enough for them to link both accounts?

It would be fine as long as you dont read both paypal/ebay emails on the same device.
Do you have images disabled? If not it could have been the reason.
As once is enough to get caught.

iAlaminium 04-20-2014 06:29 PM

Re: Paypal Limited
 
Quote:

Originally Posted by rsot (Post 546872)
Any steps provided by PP to REMOVE the limitation? Linked accounts is pretty serious and many times, you wont be able to be reinstated....but first comes first, do you know about stealth?

Sorry misread your reply the first time, these are the only instructions provided by Paypal that I can take:

If you think this decision has been made in error, you can appeal. To do
this, please visit the Help Centre at *******.co.uk and click Contact
Us.

When you contact us, please have the following documents ready:
1. Your passport, driver’s licence or another form of ID issued by the
Government
2. Recent utility bill
3. Business registration number or proof of company registration (if your
account is in the name of a company).

Yours sincerely,
PayPal
__________

iAlaminium 04-20-2014 06:30 PM

Re: Paypal Limited
 
Quote:

Originally Posted by Bunneh (Post 546992)
It would be fine as long as you dont read both paypal/ebay emails on the same device.
Do you have images disabled? If not it could have been the reason.
As once is enough to get caught.

I don't think I have images disabled particularly but then again I don't think images appear from emails unless I specifically open them, which I don't


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