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-   -   PayPal UK limited after missing call (https://www.aspkin.com/forums/uk-paypal-talk/79545-paypal-uk-limited-after-missing-call.html)

Blighty 11-15-2014 10:47 AM

PayPal UK limited after missing call
 
Seems i must have received a call from PayPal this morning and missed it, lo and behold the account is now limited
Now they haven't requested any info, do you think they will ring back or am i looking at trying to contact them and see whats up.

I withdrew some money last night, so think it might have been a call confirming this, the account is 6mths old and fully verified with nolimits and has been working well.

elipse 11-15-2014 11:54 AM

Re: PayPal UK limited after missing call
 
you should check your email maybe they sent you an explanation...

JamesNorth101 11-15-2014 11:58 AM

Re: PayPal UK limited after missing call
 
What sort of £ value was the withdraw?

Any messaages left on voicemail or any emails?

Blighty 11-15-2014 12:50 PM

Re: PayPal UK limited after missing call
 
withdrawal was 50 pounds with money left in the balance, no emails whatsoever i only found out when a user from Belgium contacted me via eBay saying he was getting an error reading as 'buyer is currently not accepting payments' when attempting to complete a 15 pound purchase.

I have only now received an automated email after i have contacted them with the case ID, it's not asking for any documents when i login or any steps to complete either.

EDIT: oh and i now don't think i missed a call, as the number seems to belong to a PPI company:fight:

JamesNorth101 11-15-2014 02:22 PM

Re: PayPal UK limited after missing call
 
May be worth giving PayPal a ring then to see what the issue is.

Blighty 11-15-2014 02:35 PM

Re: PayPal UK limited after missing call
 
Yeah probably have to:faint:

Bunneh 11-15-2014 06:18 PM

Re: PayPal UK limited after missing call
 
When you log into the paypal what does the first screen say?

Blighty 11-15-2014 06:25 PM

Re: PayPal UK limited after missing call
 

davesmithe1000 11-16-2014 08:34 AM

Re: PayPal UK limited after missing call
 
I got the exact same thing on my 3 paypal accounts funnily enough on the same day as you

Ive no emails from them nothing but it says they need more info but it doesn't say what.

Mine are all stealth accounts.

so I guess phoning is the only option.

Blighty 11-16-2014 08:48 AM

Re: PayPal UK limited after missing call
 
If your phoning them keep us informed of what happens

blondeconan 11-16-2014 09:20 AM

Re: PayPal UK limited after missing call
 
Did anyone call and get through to paypal ?

rsot 11-16-2014 10:08 AM

Re: PayPal UK limited after missing call
 
Phoning is needed here - there are no steps for resolution to follow

davesmithe1000 11-18-2014 07:19 AM

Re: PayPal UK limited after missing call
 
phoned them today , they said they think my paypal account is linked to others.

They said it will be reviewed and I will get an email in 24 hours. Not too optimistic on this.

so they just steal your money then if you cannot remove the limitation??

natbabes 11-18-2014 07:22 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by davesmithe1000 (Post 609748)
phoned them today , they said they think my paypal account is linked to others.

They said it will be reviewed and I will get an email in 24 hours. Not too optimistic on this.

so they just steal your money then if you cannot remove the limitation??

After 180 days you'll be able to withdraw your money.

GreenBean 11-18-2014 05:09 PM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by natbabes (Post 609750)
After 180 days you'll be able to withdraw your money.

:nono: dont be saying this too freely.


If paypal tell the user they are parting company, then funds should be released.

It's no longer a given it will happen.


Going to come down to what paypal says if it terminates the account.

Sorry, but they are changing their game again.

:ballchain:

zg00020 11-19-2014 10:44 AM

Re: PayPal UK limited after missing call
 
Guys, I also got this message on one of my Paypal accounts, came out of the blue! I am puzzled! And on the same date as well, 15th November. But obviously it happened to a few of us, hm I wonder what's going on!!

colfor 11-25-2014 07:58 AM

Re: PayPal UK limited after missing call
 
Are there any updates regarding this?

FlashingBlade 11-26-2014 05:19 PM

Re: PayPal UK limited after missing call
 
Yeah, I'm interested too as I've had this on one of my accounts today too. I left the money in for a good few weeks. Initially withdrew a small amount (£14) to make sure the bank received it okay before withrdawing £150 and leaving £60 in the account a week later.

Kiroshi 12-01-2014 05:26 AM

Re: PayPal UK limited after missing call
 
Was the account bought? I had this message and limitation on a bought account after it was linked to another random person whose account was limited made by the seller, which sucked ass to be honest!

GreenBean 12-01-2014 05:36 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by Blighty (Post 608539)

EDIT: oh and i now don't think i missed a call, as the number seems to belong to a PPI company:fight:

Did you by chance keep that phone number?

:spy:

Blighty 12-01-2014 06:04 AM

Re: PayPal UK limited after missing call
 
Yeah it was 0843 724 0459

kiwp 12-01-2014 05:17 PM

Re: PayPal UK limited after missing call
 
UPDATE UPDATE

mine got appealed limitation call and i manage to restore it bbut they asked for ID

Blighty 12-01-2014 05:57 PM

Re: PayPal UK limited after missing call
 
Interesting, should give it a go after all it's toast otherwise

uscool 12-06-2014 05:02 AM

Re: PayPal UK limited after missing call
 
Hi, this happened to me as well, on over a year old stealth account fully confirmed, i did receive a call but missed it, then few days later account limited ,

i did a search on the number 02089732112 and few say it is from PayPal

guess i need to ring them up and hope for the best

Thanks

Ebayorbust 12-06-2014 05:08 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by uscool (Post 616559)
Hi, this happened to me as well, on over a year old stealth account fully confirmed, i did receive a call but missed it, then few days later account limited ,

i did a search on the number 02089732112 and few say it is from PayPal

guess i need to ring them up and hope for the best

Thanks

The issue is nothing to do with missing a call from Paypal.

Don't phone them if it states that the limitation cannot be appealed against as you will be wasting your time. They will either do nothing or ask you for a pile of documents after which the decision will be the same.

The account is gone. Wait for your money to be released and move on.

uscool 12-06-2014 05:38 AM

Re: PayPal UK limited after missing call
 
Hi, ok thanks for that info, it doesnt say i cant appeal, it just says limited, i have a bank account attached to it, and have funds in PayPal, so now do noting and wait 180 days to withdrew ?

i see quite a few getting same issues

Ebayorbust 12-06-2014 05:51 AM

Re: PayPal UK limited after missing call
 
If there are no steps to complete then the account is gone.

Yes, I'd personally just wait for the money. Phoning up might result in them making requests for documents / information that you are unable to provide.

uscool 12-06-2014 06:08 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by Ebayorbust (Post 616567)
If there are no steps to complete then the account is gone.

Yes, I'd personally just wait for the money. Phoning up might result in them making requests for documents / information that you are unable to provide.

ok that's a shame, did have it for quite a while , wonder what caused it, will keep a eye out on here , Thanks for your help

rsot 12-06-2014 06:46 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by uscool (Post 616568)
ok that's a shame, did have it for quite a while , wonder what caused it, will keep a eye out on here , Thanks for your help

Are you truly not able to provide documents if asked?

uscool 12-06-2014 07:10 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by rsot (Post 616581)
Are you truly not able to provide documents if asked?

i bought account from here over a year ago with ID, guess i could get a new ID done , but like i been told im wasting my time, guess rather call and hear what they say aint gonna make any difference

rsot 12-06-2014 07:14 AM

Re: PayPal UK limited after missing call
 
Depends on how much time you want to put in, true uscool - and how much money in there....otherwise wait it out

GreenBean 12-06-2014 07:24 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by rsot (Post 616603)
Depends on how much time you want to put in, true uscool - and how much money in there....otherwise wait it out

The issue is the chance of rejection of fresh documents.

It has nothing to do with time.

The issue is what paypal will do.

And since you do not know, be prudent in your suggestions.

:rip:

uscool 12-06-2014 07:42 AM

Re: PayPal UK limited after missing call
 
so regardless if i phone them or just leave it , i can take out the money after 180 days ?

Thanks

Callidus 12-06-2014 07:58 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by uscool (Post 616616)
so regardless if i phone them or just leave it , i can take out the money after 180 days ?

Thanks

Did they say in their limitation that you would need to provide proof of identity on the 180th day?

Not a given nowadays that you will get your money.

GreenBean 12-06-2014 08:16 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by uscool (Post 616616)
so regardless if i phone them or just leave it , i can take out the money after 180 days ?

Thanks

Even this is still uncertain.

:pout:

uscool 12-06-2014 09:29 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by Callidus (Post 616623)
Did they say in their limitation that you would need to provide proof of identity on the 180th day?

Not a given nowadays that you will get your money.

no just says need to confirm identity , everything was confirmed over a year ago, never had any issues, and aint called them yet ,

uscool 12-06-2014 09:31 AM

Re: PayPal UK limited after missing call
 
Quote:

Originally Posted by GreenBean (Post 616627)
Even this is still uncertain.

:pout:

lets say over a year then ? im sure then they would let it withdrew


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