PayPal UK limited after missing call

[Blighty]

Seems i must have received a call from PayPal this morning and missed it, lo and behold the account is now limited
Now they haven't requested any info, do you think they will ring back or am i looking at trying to contact them and see whats up.

I withdrew some money last night, so think it might have been a call confirming this, the account is 6mths old and fully verified with nolimits and has been working well.

[elipse]

you should check your email maybe they sent you an explanation...

[JamesNorth101]

What sort of £ value was the withdraw?

Any messaages left on voicemail or any emails?

[Blighty]

withdrawal was 50 pounds with money left in the balance, no emails whatsoever i only found out when a user from Belgium contacted me via eBay saying he was getting an error reading as 'buyer is currently not accepting payments' when attempting to complete a 15 pound purchase.

I have only now received an automated email after i have contacted them with the case ID, it's not asking for any documents when i login or any steps to complete either.

EDIT: oh and i now don't think i missed a call, as the number seems to belong to a PPI company

[JamesNorth101]

May be worth giving PayPal a ring then to see what the issue is.

[Blighty]

Yeah probably have to

[Bunneh]

When you log into the paypal what does the first screen say?

[Blighty]

It says this:

[davesmithe1000]

I got the exact same thing on my 3 paypal accounts funnily enough on the same day as you

Ive no emails from them nothing but it says they need more info but it doesn't say what.

Mine are all stealth accounts.

so I guess phoning is the only option.

[Blighty]

If your phoning them keep us informed of what happens

[blondeconan]

Did anyone call and get through to paypal ?

[rsot]

Phoning is needed here - there are no steps for resolution to follow

[davesmithe1000]

phoned them today , they said they think my paypal account is linked to others.

They said it will be reviewed and I will get an email in 24 hours. Not too optimistic on this.

so they just steal your money then if you cannot remove the limitation??

[natbabes]

Originally Posted by davesmithe1000

phoned them today , they said they think my paypal account is linked to others.

They said it will be reviewed and I will get an email in 24 hours. Not too optimistic on this.

so they just steal your money then if you cannot remove the limitation??

After 180 days you'll be able to withdraw your money.

[GreenBean]

Originally Posted by natbabes

After 180 days you'll be able to withdraw your money.

dont be saying this too freely.


If paypal tell the user they are parting company, then funds should be released.

It's no longer a given it will happen.


Going to come down to what paypal says if it terminates the account.

Sorry, but they are changing their game again.

[zg00020]

Guys, I also got this message on one of my Paypal accounts, came out of the blue! I am puzzled! And on the same date as well, 15th November. But obviously it happened to a few of us, hm I wonder what's going on!!

[colfor]

Are there any updates regarding this?

[FlashingBlade]

Yeah, I'm interested too as I've had this on one of my accounts today too. I left the money in for a good few weeks. Initially withdrew a small amount (£14) to make sure the bank received it okay before withrdawing £150 and leaving £60 in the account a week later.

[Kiroshi]

Was the account bought? I had this message and limitation on a bought account after it was linked to another random person whose account was limited made by the seller, which sucked ass to be honest!

[GreenBean]

Originally Posted by Blighty

EDIT: oh and i now don't think i missed a call, as the number seems to belong to a PPI company

Did you by chance keep that phone number?

[Blighty]

Yeah it was 0843 724 0459

[kiwp]

UPDATE UPDATE

mine got appealed limitation call and i manage to restore it bbut they asked for ID