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eBay Suspended & PayPal Limited Forums (https://www.aspkin.com/forums/)

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- - had a customer say they couldnt pay.... (https://www.aspkin.com/forums/us-managed-payments/143576-had-customer-say-they-couldnt-pay.html)

iamlmfao

05-18-2021 10:23 AM

had a customer say they couldnt pay....

just had a customer saying ebay was giving them an error when they tried to pay. I updated to MP. everything confirmed and stuff. could this be just the customer or is anyone else having such issues since update?

bytor3k

05-18-2021 03:11 PM

Re: had a customer say they couldnt pay....

I've had a few buyers claim they can't pay me since I switched to MP. Seems like it's an ongoing, random issue, there are multiple threads about it in the payments forum.

https://community.ebay.com/t5/Payments/bd-p/payments-db

Speeder33

05-18-2021 04:30 PM

Re: had a customer say they couldnt pay....

Not surprised ebay is making a mess out of “mangled payments”

SaiJin

05-18-2021 04:49 PM

Re: had a customer say they couldnt pay....

this is normal. It's the PP side or processor side. Depending on how you're setup.

Tell them to verify their PP with their CC then use PP to pay you

ScottieBoi

05-19-2021 12:21 PM

Re: had a customer say they couldnt pay....

Quote:

Originally Posted by SaiJin (Post 1154049)

this is normal. It's the PP side or processor side. Depending on how you're setup.

Tell them to verify their PP with their CC then use PP to pay you

They are using MP, not PP

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