Getting Money Out Of A Suspended Account Since November

[vesania]

WHat do you do to get your money released? Account has around $1000 and was suspended back in November. Called them 2 months after it was suspended and the rep said it would be released within 170 days. Way passed that now.

Tried calling them now and wasn't getting anywhere with them. Sent an email and responded to the message. All they sent was a canned response on why it was suspended.

[yobar]

Is it a stealth account?
I have a theory about this, maybe it's a little crazy, but I think that when the platform realizes that the account is secret they simply don't return the money and you take it for themselves, you know that in the end we can't complain.
it's just an idea

[agent006140]

It makes sense,how do you prove you own that account and deserve to have the money returned to you?

[rsot]

Originally Posted by vesania

WHat do you do to get your money released? Account has around $1000 and was suspended back in November. Called them 2 months after it was suspended and the rep said it would be released within 170 days. Way passed that now.

Tried calling them now and wasn't getting anywhere with them. Sent an email and responded to the message. All they sent was a canned response on why it was suspended.

why was it suspended - first question

[yobar]

The more information you provide, the better we will be able to help you with some answers.

[agent006140]

Yes,what you sold matters,some may never be released
You said Ebay has already sent you email explaining why>what does it say?

[vesania]

Originally Posted by yobar

Is it a stealth account?
I have a theory about this, maybe it's a little crazy, but I think that when the platform realizes that the account is secret they simply don't return the money and you take it for themselves, you know that in the end we can't complain.
it's just an idea

Account is under my real name and last 4 of my social.

Only difference is the address.

Originally Posted by agent006140

Yes,what you sold matters,some may never be released
You said Ebay has already sent you email explaining why>what does it say?

I email them like a week ago and they send this, a canned message:

Thanks for contacting us about the suspension notification we sent you.

We wanted to let you know that your eBay account has been permanently suspended because of activity that we believe was putting the eBay community at risk. We understand that this must be frustrating, but this decision was not made lightly and it’s important that we keep our marketplace safe for everyone. Learn more about how and why accounts can be suspended.

You will no longer be able to use your account to buy or sell items and any new accounts you set up may also be suspended.

If you have any questions or concerns, or think we’ve made a mistake, please get in touch. We’re here to help.

[rsot]

Originally Posted by vesania

Account is under my real name and last 4 of my social.

Only difference is the address.

Have you made other accounts with your real info and last 4 of your social?

[agent006140]

what did you sell?
Ebay said you are putting eBay buyers at risk?
Whatever you sold could put Ebay at risk!

[vesania]

This one has my full social compared to the rest that have the last 4 digits and a variation of my name.

Sold an iPhone 14 Pro Max.

[agent006140]

Where did you get the Iphone 14 Pro Max?
Could the buyer report you?

[vesania]

Originally Posted by agent006140

Where did you get the Iphone 14 Pro Max?
Could the buyer report you?

It's a spectrum one. I got it when they were running the promotion of getting $700 credit plus the trade in value of your phone when you open up a new line.

[agent006140]

did you cancel the line ?

[vesania]

Originally Posted by agent006140

did you cancel the line ?

It's unlocked.

I use the number on my own phone.

[yobar]

I wish you good luck in this

[JamesNorth101]

Originally Posted by vesania

This one has my full social compared to the rest that have the last 4 digits and a variation of my name.

Sold an iPhone 14 Pro Max.

Was this the only thing sold or also other items?

[agent006140]

Originally Posted by vesania

It's a spectrum one. I got it when they were running the promotion of getting $700 credit plus the trade in value of your phone when you open up a new line.

Is there any restrictions that you cant sell it ?

[Wauking]

I got perm suspended on April 26th of this year and got paid out today for the money that was remaining on the account. That's little over two months.

[yobar]

Why did they close your account? What reason did they give you?

[rsot]

Originally Posted by Wauking

I got perm suspended on April 26th of this year and got paid out today for the money that was remaining on the account. That's little over two months.

nice experience - 60 days'ish period and money came through

[Wauking]

Originally Posted by yobar

Why did they close your account? What reason did they give you?

The classic and same reason as the OP "activity that we believe was putting the eBay community at risk". Should have mentioned that in my response, sorry about that. The day I was perm banned was the same day I made top seller, I was bummed lol

[rsot]

Originally Posted by Wauking

The classic and same reason as the OP "activity that we believe was putting the eBay community at risk". Should have mentioned that in my response, sorry about that. The day I was perm banned was the same day I made top seller, I was bummed lol

time to restart and learn from mistakes I guess - change business model if possible