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06-07-2010
| Junior Member | | Join Date: Nov 2009
Posts: 7
Thanks: 0
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Activity: 0% Longevity: 83% | | Dhgate is really bad and no support
I have been using dhgate for years and I have always known I am buying ⊗⊗⊗⊗. Pretty much everything is ⊗⊗⊗⊗. Do not touch microsoft software from any seller.
I am going through a dispute now and like most smart people only use sellers with impeciable feedback. This seller has over 5500 Positive and about 93% He is listed as dhgates top seller. I bought a Cannon Eos 450d for $700 from him. For the first week he tells me dhgate said not to send. Upon contacting dhgate they know nothing. After a week he sends a ⊗⊗⊗⊗ tracking number. After 5 days he admits he does not have the product. After another week he apologies for the delay he has been on holiday. He agrees to send 2 nintendo wiis with 60 games. Another 10 days still nothing so I leave negative feedback. Within 10 minutes he emails saying since I leave neg feedback he will keep. About 20 emails and 10 live chats to dhgate I finally get a manager. She tells me it is sorted but I still have this seller saying he will not send unless I remove feedback. Dhgate through all this still allow him to advertise the camera and others that he does not have. Unless you are Chinese stay the hell away from them
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The complete step-by-step guide to get back to selling today!
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06-07-2010
| Senior Member | | Join Date: Sep 2009
Posts: 3,003
Thanks: 223
Thanked 648 Times in 449 Posts
Activity: 0% Longevity: 84% | |
I've purchased from dozens of sellers there the only time dhgate tells the seller not to ship is if there's an issue with your payment method or something similar and dhgate will tell the seller not to ship yet and may not tell them the reason so the seller will try to delay the shipment until dhgate gets the issue straitened out in their fraud department. Since you left negative feedback before the issue was resolved, you gave yourself a bad rep as a buyer, so it's best to find a different seller if you can't make amends with that one and no I'm not Chinese and I've had nothing but good experience there.
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06-09-2010
| | Executive [VIP] | | Join Date: Jan 2010
Posts: 1,007
Thanks: 18
Thanked 129 Times in 99 Posts
Activity: 0% Longevity: 82% | |
Jbuntz is right,as you know,dhgate can make money from the deal ,so they need more sellers selling the items and make more deals,so of cource they want to protect the sellers .Of cource they just show you they try to communcate with the sellers for you but anway they will try to help sellers more then buyers. So the point is you need to choose the good supplier ,not is expect dhgate can do all thing for you.
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06-09-2010
| | MU | | Join Date: Jun 2010
Posts: 8
Thanks: 17
Thanked 1 Time in 1 Post
Activity: 0% Longevity: 80% | |
I would suggest Army a top seller never had problems always on time.
| The Following User Says Thank You to eternalny For This Useful Post: | |
06-09-2010
| | Executive [VIP] | | Join Date: Mar 2010
Posts: 3,363
Thanks: 398
Thanked 1,406 Times in 871 Posts
Activity: 0% Longevity: 81% | | Quote:
Originally Posted by eternalny I would suggest Army a top seller never had problems always on time. |
Army is good, ask for Martina there she is on Point with EVERYTHING.
@TEEDON, I like your new Avatar, and if that is you, it means that the Next time I am in China (September) I am gonna have to Dig you up, and take you out for a New York Style night on the town, (There is NO WAY the Chinese can copy that!!!)
Last edited by slapped; 06-09-2010 at 11:05 PM.
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06-10-2010
| Senior Member | | Join Date: Sep 2009
Posts: 3,003
Thanks: 223
Thanked 648 Times in 449 Posts
Activity: 0% Longevity: 84% | |
Army's a good one, he's been around for a long time, got alot of good stuff from him.
@Slapped are you serious? come on you know Teedon likes me better than you, get lost lol just kidding.
@Teedon I really like your new avatar to and the next time I'm in China i would like to take you on a Virgin Island vacation we could have some really good times together. |
06-10-2010
| | Senior Member | | Join Date: Feb 2010
Posts: 875
Thanks: 162
Thanked 201 Times in 145 Posts
Activity: 0% Longevity: 82% | |
I like HitTime, Cyclone and a few other small timers that know what they're doing. Oh and I just ordered something from wholesale_china we'll see how that goes next week. Hm, I wonder if it's a good idea giving these suppliers names out to the public these guys are my source of income!
__________________ “You have to learn the rules of the game. And then you have to play better than anyone else.”
-Albert Einstein |
06-10-2010
| Banned | | Join Date: Aug 2009
Posts: 1,534
Thanks: 160
Thanked 293 Times in 218 Posts
Activity: 0% Longevity: 85% | | Quote:
Originally Posted by jamblix I like HitTime, Cyclone and a few other small timers that know what they're doing. Oh and I just ordered something from wholesale_china we'll see how that goes next week. Hm, I wonder if it's a good idea giving these suppliers names out to the public these guys are my source of income! | Don't worry about it I will keep them in safe keepings...... |
06-17-2010
| | Executive [VIP] | | Join Date: Jan 2010
Posts: 1,007
Thanks: 18
Thanked 129 Times in 99 Posts
Activity: 0% Longevity: 82% | |
Hi,slapped and jbuntz,i am sorry i can not meet your demand for this,as i have husband and my love kid,i love them.So i will never do anything bad for them.Thanks for your guy invite anway.But i won't go with you guys.
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06-17-2010
| | Executive [VIP] | | Join Date: Mar 2010
Posts: 3,363
Thanks: 398
Thanked 1,406 Times in 871 Posts
Activity: 0% Longevity: 81% | | Quote:
Originally Posted by teedon Hi,slapped and jbuntz,i am sorry i can not meet your demand for this,as i have husband and my love kid,i love them.So i will never do anything bad for them.Thanks for your guy invite anway.But i won't go with you guys. | I was not demanding my Dear just "Respectfully Requesting" as for "bad" who is to say what is "Bad"---You still did say if that avatar is you.
As for DhGate, Their Escrow system is Safe, and getting safer everyday, they are begining to look more and more like an American Corporation with all of their little money grabbing gimmicks like the E-wallet. I see now that they have a "NEW" Deal with Paypal, where Paypal now handle's Most of their Payment options-(More Problems, Limitations for Users)
Funny that if Paypal see's that you Purchase from DHGate you can Kiss your Ebay account Goodbye, But on the other side of the coin they have NO PROBLEM getting right into bed with DHGate to process most of their payments. HYPOCRITES
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06-17-2010
| Senior Member | | Join Date: Sep 2009
Posts: 3,003
Thanks: 223
Thanked 648 Times in 449 Posts
Activity: 0% Longevity: 84% | |
For anyone using paypal with dhgate I would not recomend it, I recently made 9 purchases with a paypal not linked to any ebay account and every one of them were put under paypal investigation, put on hold, paypal and dhgate= bad news stick with WU or their new e-wallet you'll be much better off.
@Teedon No big deal I was only joking, kidding.
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06-17-2010
| | Executive [VIP] | | Join Date: Jan 2010
Posts: 1,007
Thanks: 18
Thanked 129 Times in 99 Posts
Activity: 0% Longevity: 82% | |
yes,i know you guy are kidding.Anway i am happy here with you guy to share more experience and learn more.even i am very busy sometimes,i still want to take some time here to talk with you fun guys
DhGate now is get more problems and many people complaint about it.I think the people can get more other ways to source products.
aliexpress also is a good platform for wholesale .No matter you are buyer or seller.The deal is safe for both.
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07-05-2010
| Junior Member | | Join Date: Jul 2010
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0% Longevity: 80% | |
yes, aliexpress ig good to sell and buy on there, it also can use paypal to pay now///
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07-10-2010
| | Junior Member | | Join Date: Jul 2010
Posts: 80
Thanks: 25
Thanked 34 Times in 24 Posts
Activity: 0% Longevity: 80% | | Quote:
Originally Posted by eternalny I would suggest Army a top seller never had problems always on time. | Army is great
Here is a list of my Favorites and can honestly say my experience has been great.
Happy-Angelet
Superseller2007
Purse_luggage
Best
For Electronics
Army
dhfactory
lchanne
Army111
Also look for all these seller and more on Trademic sometimes if you compare their listings you will find prices are different on each site.You can save some money.
PM for info on suppliers my experience is Vast with Chinese suppliers
| The Following 2 Users Say Thank You to fineart For This Useful Post: | |
07-11-2010
| | Executive [VIP] | | Join Date: May 2007
Posts: 825
Thanks: 20
Thanked 12 Times in 12 Posts
Activity: 0% Longevity: 98% | | Quote:
Originally Posted by jbuntz For anyone using paypal with dhgate I would not recomend it, I recently made 9 purchases with a paypal not linked to any ebay account and every one of them were put under paypal investigation, put on hold, paypal and dhgate= bad news stick with WU or their new e-wallet you'll be much better off.
@Teedon No big deal I was only joking, kidding. |
Interesting. What if you just make one or two purchases? This is something to consider if paypal is getting involved in people's purchases from dhgate or anywhere else.
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07-14-2010
| | Executive [VIP] | | Join Date: Dec 2008
Posts: 1,998
Thanks: 349
Thanked 313 Times in 215 Posts
Activity: 0% Longevity: 88% | |
I've had paypal investigations for payments made on ebay purchases. I simply gave paypal a call and they happily closed the investigation and paid the seller. This is done in order to prevent people from using stolen paypal accounts to pay for items. This is a security feature in order to prevent fraud. I've had two or three paypal investigations for items I purchased on ebay, but I simply gave them a call and they released the hold.
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07-14-2010
| | Executive [VIP] | | Join Date: Jan 2010
Posts: 1,007
Thanks: 18
Thanked 129 Times in 99 Posts
Activity: 0% Longevity: 82% | |
good idea,so usually we need to contact ebay for our issues firstly,they will happy to help if things can be sort by ebay rule
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