Home  
Join Today
Register Subscribe
     

If you bought eBay Stealth or Amazon Ghost, you can get six-months free as a paid subscriber.

Being a Subscribed Member grants you access to the private forums, live forum chat, larger PM box, and no pop-ups ads among other features.

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   eBay Suspension & Paypal Limited Forums > General eBay & Paypal Discussions > eBay Discussion!

eBay Discussion! News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.


Reply
 
LinkBack Thread Tools
  #1 (permalink)  
Old 03-06-2011, 12:01 PM
vigilantex69's Avatar
Subscribed [VIP]*
 
Join Date: Feb 2009
Posts: 317
Thanks: 4
Thanked 20 Times in 13 Posts
Activity: 0%
Longevity: 72%
iTrader: (0)
Default Item Not As Described Dispute Closed, Refund WITHOUT buyer having to return ite

I just had an item not as described dispute closed and refund was given to the buyer without him even having to return in the item. WTF?!?!
Reply With Quote
Read the complete step-by-step suspension guide and get back to selling today!

  #2 (permalink)  
Old 03-06-2011, 12:42 PM
Junior Member
 
Join Date: Feb 2011
Posts: 11
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 45%
iTrader: (0)
Default

Did the buyer escalate it to claim coz If you give refund for dispute the buyer can keep the item and nobody can force him to return the item back

Last edited by ZARABOY; 03-06-2011 at 12:54 PM.
Reply With Quote
  #3 (permalink)  
Old 03-06-2011, 01:34 PM
Daga's Avatar
Subscribed [VIP]
 
Join Date: Jan 2011
Posts: 103
Thanks: 8
Thanked 5 Times in 5 Posts
Activity: 1%
Longevity: 46%
iTrader: (0)
Default

Same happened to me few months back, twice actually, I fought back and then PayPal had the nerve to say we have resolved the case in your favor and granted a refund for the buyer, lost 200$ CRAZY!
Where is seller protection?
Reply With Quote
  #4 (permalink)  
Old 03-06-2011, 03:00 PM
Junior Member
 
Join Date: Dec 2010
Posts: 12
Thanks: 0
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 47%
iTrader: (0)
Default

was the item you sold replica?
Reply With Quote
  #5 (permalink)  
Old 03-06-2011, 03:00 PM
Junior Member
 
Join Date: Dec 2010
Posts: 71
Thanks: 3
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 48%
iTrader: (0)
Default

Seller/Buyer protection are all lies. No buyer or seller is really protected. Being protected is only a 50/50 chance. That's why I never buy or sell expensive items on Egay anymore. I got burned too many times especially with defective electronic goods from China.
Reply With Quote
  #6 (permalink)  
Old 03-06-2011, 03:53 PM
mim mim is offline
Junior Member
 
Join Date: Jan 2011
Posts: 58
Thanks: 1
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 46%
iTrader: (1)
Default

Quote:
Originally Posted by ZARABOY View Post
Did the buyer escalate it to claim coz If you give refund for dispute the buyer can keep the item and nobody can force him to return the item back
I was wondering the same. Whenever this happens, I request the item to be returned ASAP.
Reply With Quote
  #7 (permalink)  
Old 03-07-2011, 12:09 AM
helpme1's Avatar
Subscribed [VIP]
 
Join Date: Sep 2007
Posts: 193
Thanks: 19
Thanked 8 Times in 8 Posts
Activity: 10%
Longevity: 91%
iTrader: (3)
Default

Quote:
Originally Posted by vigilantex69 View Post
I just had an item not as described dispute closed and refund was given to the buyer without him even having to return in the item. WTF?!?!
Yes this sucks big time and really pisses me off that scam bidders get away with this kind of stuff. I had this happen to me a month ago and the seller got to keep my product. This is for Octopuspaul...even if it was a replica the buyer has no right to keep your product and get their money back because rather it was replica or the real thing we the seller have to pay for both items
__________________
When Ebay suspends 1 get another 1 :D & keep it movin
Reply With Quote
  #8 (permalink)  
Old 03-07-2011, 01:05 AM
Junior Member
 
Join Date: Feb 2011
Posts: 29
Thanks: 6
Thanked 2 Times in 2 Posts
Activity: 18%
Longevity: 45%
iTrader: (2)
Default

Quote:
Originally Posted by vigilantex69 View Post
I just had an item not as described dispute closed and refund was given to the buyer without him even having to return in the item. WTF?!?!
did you give refund for dispute?? or the paypal decided to refund for you??
Reply With Quote
  #9 (permalink)  
Old 03-07-2011, 01:45 AM
Executive [VIP]
 
Join Date: Mar 2011
Posts: 2,625
Thanks: 1,182
Thanked 589 Times in 443 Posts
Activity: 70%
Longevity: 45%
iTrader: (0)
Default

eB ay can pull this crap any time they want. Just consider yourself lucky if they don't. I used to sell a particular product that was a bit pricey and had this done to me 3 times from scammers. eB ay questioned nothing towards the buyer, they simply said that nothing can be proved so we gave your customer all of their money back, let them keep the item, and screw you with false negative feedback. I tried to fight all 3 disputes and all I ever received was auto-responses.
Reply With Quote
  #10 (permalink)  
Old 03-07-2011, 02:43 AM
Junior Member
 
Join Date: Dec 2010
Posts: 58
Thanks: 16
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 48%
iTrader: (0)
Default

yep i also had this done to me on a 400 euro jacket!!! he never returned it and they still refunded the guy WTF....
Reply With Quote
  #11 (permalink)  
Old 03-07-2011, 02:44 AM
Junior Member
 
Join Date: Feb 2011
Posts: 20
Thanks: 2
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 46%
iTrader: (0)
Default

This has never happened with me, the buyer has always had to send the item back?

Do you know what kind of argument your buyer presented to paypal/ebay?
Did he say it was a replica?
Reply With Quote
  #12 (permalink)  
Old 03-07-2011, 09:02 AM
Junior Member
 
Join Date: Nov 2010
Posts: 64
Thanks: 11
Thanked 9 Times in 8 Posts
Activity: 0%
Longevity: 48%
iTrader: (0)
Default

Buyers are not required to return items that the buyer does not believe is authentic--per ebay's help page.
Reply With Quote
  #13 (permalink)  
Old 03-07-2011, 09:09 AM
Junior Member
 
Join Date: Dec 2010
Posts: 71
Thanks: 3
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 48%
iTrader: (0)
Default

Quote:
Originally Posted by dibley69 View Post
yep i also had this done to me on a 400 euro jacket!!! he never returned it and they still refunded the guy WTF....
Was this a VER O item and the buyer just decided to falsely say it was a replica? So does that mean all a scammer has to do is claim replica and bingo he doesn't need to return it? That is f*cked up.

Last edited by che2009; 03-07-2011 at 09:14 AM.
Reply With Quote
  #14 (permalink)  
Old 03-07-2011, 09:32 AM
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 32,971
Thanks: 1,705
Thanked 3,701 Times in 3,361 Posts
Activity: 97%
Longevity: 61%
iTrader: (7)
Default

Yes - if buyer says replica and you cant fight that off then you are done
Reply With Quote
  #15 (permalink)  
Old 03-07-2011, 01:54 PM
Senior Member
 
Join Date: Aug 2009
Posts: 225
Thanks: 24
Thanked 26 Times in 16 Posts
Activity: 0%
Longevity: 66%
iTrader: (0)
Default

I have had this happen before, however ebay/PP didn't take the money from me. They let me keep my payment and let the buyer keep the item but they refunded them. The email stated so also, that they chose to issue a refund immediately. I thought it was weird but I didn't care since they didn't take the money from me!
Reply With Quote
  #16 (permalink)  
Old 03-07-2011, 02:14 PM
Executive [VIP]
 
Join Date: Mar 2011
Posts: 2,625
Thanks: 1,182
Thanked 589 Times in 443 Posts
Activity: 70%
Longevity: 45%
iTrader: (0)
Default

I believe that what che2009 said is truly the case, and even then sometimes it just simply doesn't matter. My items were not Ve RO, eB ay has all of my invoices from distributors on file, and all of my distributors are legit USA based companies. I lost all 3 cases and didn't stand a chance. Customers just opened disputes and said the items were damaged or not as described. eB ay says that nothing can be proved otherwise so you lose.

Opened disputes go against my DSR which can eventually suspend my account, customer gets free products and screws me with false negative feedback.

Of course I block the customer forever, but the deed had already been done to screw me over.

Last edited by unkown5454; 03-07-2011 at 02:16 PM.
Reply With Quote
  #17 (permalink)  
Old 03-07-2011, 09:59 PM
vigilantex69's Avatar
Subscribed [VIP]*
Threadstarter  
 
Join Date: Feb 2009
Posts: 317
Thanks: 4
Thanked 20 Times in 13 Posts
Activity: 0%
Longevity: 72%
iTrader: (0)
Default

The item was not a replica, it was for an item not as described dispute. The buyer said "I have mailed the package back you should have it shortly and updated the dispute to a claim". Boom, about a week later the closed it in his favor. What a crock of ****ing ****!!!
Reply With Quote
  #18 (permalink)  
Old 03-07-2011, 10:41 PM
dragon girl's Avatar
Junior Member
 
Join Date: Jul 2010
Posts: 51
Thanks: 1
Thanked 8 Times in 7 Posts
Activity: 0%
Longevity: 53%
iTrader: (0)
Default

Well i had one dispute few days ago and ebay told buyer to return item to get refund and i was told to issue refund only after getting item in hand.I guess you are doing something wrong.
Reply With Quote
  #19 (permalink)  
Old 03-08-2011, 08:13 AM
Junior Member
 
Join Date: Dec 2010
Posts: 58
Thanks: 16
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 48%
iTrader: (0)
Default

Quote:
Originally Posted by che2009 View Post
Was this a VER O item and the buyer just decided to falsely say it was a replica? So does that mean all a scammer has to do is claim replica and bingo he doesn't need to return it? That is f*cked up.
yep said it was ⊗⊗⊗⊗ so they advised him to destroy the item and p a ypal refunded him!!!
Reply With Quote
  #20 (permalink)  
Old 03-08-2011, 09:35 AM
Senior Member
 
Join Date: Oct 2007
Posts: 1,852
Thanks: 39
Thanked 203 Times in 143 Posts
Activity: 0%
Longevity: 89%
iTrader: (51)
Default

It wouldnt matter what u sold phake or real its all up the the buyer if he wants to ship the item back or not cause paypal refunds him reguardless.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Buyer wont return but wants refund? worththewait Subscriber Discussions 32 11-15-2010 04:26 PM
Buyer is LYING about tracking information on return item.. deebee eBay Discussion! 2 10-20-2010 03:22 PM
buyer opens claim, agrees to return item, address sent to not correct boxcutters PayPal Talk 1 08-27-2010 04:35 PM
buyer lodge item not received dispute, while item was delayed by custom... n4spd PayPal Talk 0 01-06-2010 11:17 PM


All times are GMT -5. The time now is 12:41 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64