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Old 08-27-2010
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Default buyer opens claim, agrees to return item, address sent to not correct

help!

I had someone open a claim wanting a refund, I complied as long as they returned the item. They agreed to send it back to me, but obviously didnt send it to the correct address because I checked the tracking and it now shows its being resent back to the buyer because of an "incomplete address"

Will paypal side with the buyer or seller in this case?

P.S. the address on the paypal account is an address where I can receive mail. ups box.
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Old 08-27-2010
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Paypal should only allow the money to be refunded when you've got the item, make sure you point this out in the dispute comments section.
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