Where to upload docs?

[Ebayorbust]

+44 8707 xxxxxxx

(Drop the 0)

Needs to be sent as if an international number.

[ash213]

Originally Posted by Ebayorbust

+44 8707 xxxxxxx

(Drop the 0)

Needs to be sent as if an international number.

just to clarify, you add the + sign?

and use spaces, or no spaces?

cheers.

[ash213]

right, it wont let me add a + sign or use spaces.

number i sent to is this

448707301860

and keeps getting knocked back

[ash213]

update, one that i tried did go through.

cheers all.

how long till paypal usually email you to say they recieved it?

[Ebayorbust]

Just to clarify:-

448707301860

A couple of days to get the "It's in our system" email followed by up to another 4 weeks to get reviewed.

Edit: I amended this. 00 would be added if sending from outwith the UK.

[ash213]

Originally Posted by Ebayorbust

Just to clarify:-

00448707301860

A couple of days to get the "It's in our system" email followed by up to another 4 weeks to get reviewed.

Thank you.

It managed to get through on '448707301860'

Hopefully get that email soon.

But 4 weeks to get reviewed wow! I thought it was upto a week, crikey!!

[ash213]

Have not had email yet saying docs are in they're system.

Annoying.

[GreenBean]

AKA the weekend

[Ebayorbust]

Originally Posted by ash213

Have not had email yet saying docs are in they're system.

Annoying.

Best to get used it. You've got weeks to wait yet.

[ash213]

still no email to say they are in the system

[ash213]

Still no notification that docs are in the system.

Sorry for pushing this again, just a little worried.

First the online portal was not working correctly on this to upload.

Now, no fax regarding receiving the docs.

[Ebayorbust]

There are loads of threads stating the delays regarding document reviews. You have even posted on at least one of them.

What are you wanting folk on here to say?

HAVE SOME PATIENCE & WAIT!!

[ash213]

Yes fully understand the big wait for them to review, but was hoping by now to get a notification to say they are in the system.

I wait.

Thanks.

[andyf777]

I had this issue trying to find the 'upolad docs' section in the new look pp.

This is how to find it:

On the top right of the screen, click the 'person' type logo (profile)

Click business set-up (or account setup if not a business pp)

You will see 'payment setup' and 'account setup'

You will then see

*Link your bank account

*Confirm business name display on statements

*Lift limits and move money more easily

Click the last one (lift limits) and you will then find the section you are looking for to upload docs.

[ash213]

i will try this later

thanks for the heads up.

[ash213]

Originally Posted by andyf777

I had this issue trying to find the 'upolad docs' section in the new look pp.

This is how to find it:

On the top right of the screen, click the 'person' type logo (profile)

Click business set-up (or account setup if not a business pp)

You will see 'payment setup' and 'account setup'

You will then see

*Link your bank account

*Confirm business name display on statements

*Lift limits and move money more easily

Click the last one (lift limits) and you will then find the section you are looking for to upload docs.

Right, just went through this process and its exactly what i have been doing previously to get the docs to them.

When i upload the docs then click , send to paypal, or whatever the button is, it just re-directs me to the paypal account page.

When i go back to the lift limit page and the docs page, the files are not there.

So god knows if they went or not.

- I have faxed them but like i said no response at all, no acknowledgement.

which is worrying.

-should i try another browser?

im using firefox.

[donkeykong2012]

Curious to know if you resolved this issue.

I have a slightly different issue with a few PP accounts.

There was a glitch in which no upload link has appeared at all. I have attempted to switch between the new and classic look, and I have not found a link anywhere.

The E-Fax option is interesting, I was wondering if Ash had a response?

Wondering if I will have to call PP to insert a link for me when I come to upload Docs.........

[ash213]

Hi

I uploaded, or tried to upload the docs a zillion times, then used efax, never got a response, not from the emails, the fax or the uploads.

on my account in the back end, it still asks me to upload docs however, i now have no limit on the account and have taken in over 5k in to the account

so i suppose some wherre the docs were reviewed and OK'd, just the account is a little buggy i suppose.

thanks

[a.v.limited]

if you upload a passport and then they ask for birth certificate / passport does that mean passport copy wasn't good enough ?

[GreenBean]

Originally Posted by a.v.limited

if you upload a passport and then they ask for birth certificate / passport does that mean passport copy wasn't good enough ?

Rare for that to happen.

At the most, they may ask for everything to be reset.

Where have you got this idea of birth certificate?

No sensible person uses their passport in any case.

[Callidus]

Originally Posted by a.v.limited

if you upload a passport and then they ask for birth certificate / passport does that mean passport copy wasn't good enough ?

Stay clear of passports.....plenty other options available

[a.v.limited]

I uploaded passport and now they are asking me -
Please provide a copy of each of the following:

- Your monthly statement for the credit card ending in XXXX-06. The statement must show your name, address and account number exactly as they appear in your PayPal account.

- Your monthly statement for the credit card ending in XXXX-09. The statement must show your name, address and account number exactly as they appear in your PayPal account.

- Copy of your passport. Please make the image as large and light as possible. If you do not have a photo ID, please provide a copy of your birth certificate.

- Copy of a recent utility bill, bank statement or credit card statement showing your name and address exactly as they appear in your PayPal account, and dated within the last 12 months.