Need an experienced Paypal user to help
I have a buyer that made a dispute. I agreed with him to give him full refund. When I go to issue a full refund "Grant a full refund option" it says "your money can't be transfered from your bank account to coverthis refund at this time. Please add money to your Paypal account or add another payment method". Ok, since this is Europe and most countries can't add bank account, I figure I am gonna send him money from my CC. The it says this transaction can't be completed. What to do ? The funny thing is they reserved the money from my PP balance, but I can't refund that, but have to add more
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