Hi guys,
Here's the story. I have two ebay accounts, one personal, perfect account, had it for 12 years+, no issues what so ever. And a business account. I also have two paypal accounts, again for the personal account and one for the business account.
I opened my last account a year and half ago, upon opening it, it was limited, I was requested to supply proof of who I was and invoices from my suppliers. I did all this and the account was open and I was allowed to sell.
I've been selling for about a year and a half, all going well, account in perfect order, 100% feedback. A couple of weeks ago I requested an increase in my selling limits, I spoke to a rep on the phone and was told I would receive an email requesting further information. I received the email and did as instructed, sent over more copies of invoices from suppliers and my proof of ID.
I later received an email with the following subject line:
MC008 eBay Indefinite Selling Restriction
Stating:
Quote:
Dear,
In order to keep our website a safer place for buyers and sellers, your account will be restricted from selling indefinitely.
Our decision is based on evidence from our records. We're not comfortable with your selling practices or business model, and we feel they don't help to promote a positive buying and selling environment.
Even though you can't sell on our website, you can still use your account to buy or bid on items. For more information on the basics of buying, please visit:
Please remember that you can't use other accounts or register new accounts to sell on eBay. If you do, your accounts could be limited, restricted, or suspended.
Regards,
eBay Trust & Safety team
H69733 |
Obviously I called ebay, they claim they linked me to some account that is restricted. Well, the only account I have ever had is my personal account and that account is fine and has no limitations what so ever.
I have written to ebay and got a call back telling me they won't budge and they just don't seem to care and nobody I can escalate this to.
What can I do?
Anyone I can write to directly at ebay?
I am invested in stock, in an office, I've even employed someone to work for me... and now I have nothing, no sales, no sign of movement from ebay and no income.
Please help :(
(p.s. sorry for the long winded post)