I have just on the off chance looked at my DSR area on a TRS account of mine.
It turns out the new system has kicked in. The worst part is under the new system my account does not meet TRS standards . Anyone else in the same boat as me?
We are now judged on 7 defects. Why have they made it even harder for us? Was their flaws in the last DSR system or something?
The complete step-by-step guide to get back to selling today!
I think the opened cases as a strike is insane. Buyers open cases for some crazy reasons. I dont see what the problem is as long as the seller irons the issue out.
I send my goods by unsigned for mail. We all know some people will open cases saying they did not receive the item when they did. Fact of life that i accept. But being punished for this is like a double slap in the face.
I know you guys will say just send via signed for. I cant really do that due to costs. And from my understanding even if say there is a mix up with signed for mail. If the buyer opens a case still you get penalized.
They are basically cleaning house, and unless you a big name seller they want you to pay full prices and eventually be gone
I'll almost guarantee that no big stores like Best Buy or Toys r Us would even meet the standard level under the new system but I'm sure they are holding a TRS account come Aug 20
Forget about TRS accounts it will be difficult to maintain a standard account anymore. EBay has it set up so if u need to contact the seller they lead them to open a case