Lol!
Well I'm only 22 and tiny, so I tried to walk in all big and tough with a mean look on my face lol
I said "I'm here in regards to a suspended account. I want to drop off my documents to you..." And the receptionist looked at me all confused.
I was like "I have sent THREE faxes and supposedly none of them 'were received' " and she had a look on her face like she was trying not to laugh.. Probably because she knew it was bull sh*t. That p*ssed me off so much more.
I asked to speak to someone, but apparently no one was there. When I asked what time someone would be back , she replied "No one is coming back today" Yeah right! This was on a Thursday morning. What? Is she the only staff member working at Ebay Australia? Pfft!
Then she said she would definitely pass on my documents, and she asked for a contact number and said someone would be in touch..
When I got home I wrote Ebay a message telling them it was now impossible for them to say my fax was not received as I delivered it to the Ebay office in person & that I wanted my request for reinstatement processed asap.
A few hours I got this reply:
I've reviewed your account and still did not find a copy of a signed
Request for Reinstatement form that we need. Given the amount of time
that has passed, I recommend you send in this document again, either by
fax or mail. The information can be found at:
eBay.com.au - Community Watch Request for Reinstatement
Since the correct channel to provide these documents is by fax or mail
at the number/address provided in the above link, a trip to any office
is not necessary."
ARGHHH I can't even describe my frustration :(