How to properly decline PP request for documentation
So when Paypal hits you with a "soft" limit (where you can continue to receive payments but can't withdraw), and you need to provide documentation by x/y/z date, it's my understanding that the 180d countdown begins either after 1) you provide documentation but it fails to meet their requirements, or 2) you formally decline to provide documentation they requested.
In other words, the 180d countdown does not begin the day of the soft limit, nor does it begin if you fail to respond to their request for documentation by x/y/z. You need to either formally decline, or you provide documentation which fails and thus auto-triggers the countdown. Right?
So my question is: is there any preferred way to decline their request? Via phone, obviously, but any specific protocol to follow to ensure $ is received after 180d?
|