Today one of my accounts reached over $800 balance and I got a message from PP asking to confirm my identity. I login to my account and find it is fully functional and can withdraw all the amount. PP is asking me to confirm my name and DOB using Equifax. If they can't verify my details they will ask for ID documentation. I have 40 days to respond. Any suggestions?
The complete step-by-step guide to get back to selling today!
I have accounts that I've been using for years with that message. But I don't remember ever getting an x amount of days to respond message. They may have changed it, I haven't had a new account going over the $800 for a couple of years, but the ones that have years ago still function normally to this day and still have that message in the resolution centre lol.
"If you don't provide the required information by 15 February 1970, you won't be able to receive, withdraw and send money from your PayPal account until you do so. If you have any questions or require more assistance please contact us. You can also visit our Account Limitations page for more information on why we limit accounts and the documents we may require to verify your identity."
You read correctly; 1970!
I presumed they meant 15 Feb 2018 so that's how I calculated 40 days.
Sorry for the late reply but I have not been getting email notifications for some reason.
Nothing happened after 15 Feb and every couple of weeks or so I would get the message again. Problem now is my account has reached over $1000 and they are asking for docs.
I have accounts that I've been using for years with that message. But I don't remember ever getting an x amount of days to respond message. They may have changed it, I haven't had a new account going over the $800 for a couple of years, but the ones that have years ago still function normally to this day and still have that message in the resolution centre lol.
Did you create the account yourself or you bought it?
If you have all infos related to this account, it shoudn't be an issue to restore it on time.