eBay Suspended & PayPal Limited Forums

I have an suspended AMZ US account with my real info. It was suspended because allegedly one out of 500 items was considered to violate intellectual property rights. It didn't, but still AMZ suspended the account.

Now they are holding the money for about 100 days. I sent an email to payments-funds@amazon.com and all they came up with was "We're researching this inquiry and will contact you when we have an update"

That's been more than a week ago. Anyone got experience with this?

Did you ever get this type of email?

Quote:

Hello,

We are contacting you because it is has been more than 90 days since we took action on your account because you listed items that are not permitted for sale on Amazon.com. During this period, you have failed to successfully appeal for reinstatement. We previously informed you that we would withhold funds in your account if you did not successfully appeal. However, you may be able to recover funds held in your account if you demonstrate that your listings were not restricted.

Within the next 30 days, submit an appeal to enforcement-appeals@amazon.com. We recommend you send unaltered documents that demonstrate you did not sale restricted items. Please address all of the ASINs and violations that resulted in the removal of your Amazon listings.

You can view warnings and notifications we previously sent you about your violations via email by viewing the Notifications page in the Performance section of Seller Central: https://sellercentral.amazon.com/gp/...fications.html.

If your appeal for funds is not successful, Amazon will continue to withhold some or all funds in your account. You may be eligible for partial disbursement of funds.

Once we receive your appeal, we will review it and respond with a final decision within 7 days.
Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us

I got this when I emailed them, and then like 30 minutes later I got this email

Quote:

Hello,

We are reviewing your request and will contact you again within five business days.

Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us

I understand having issues getting your money for inauthentic issues but now amazon can hold your money permanently if your suspended for any reason now?

rsot	07-19-2018 10:05 PM

Re: No $$$ after 90 days

Quote:

Originally Posted by inferno0619 (Post 931812)

I understand having issues getting your money for inauthentic issues but now amazon can hold your money permanently if your suspended for any reason now?

Yes they are known to do this - ugly situation

SaiJin

07-20-2018 03:29 AM

Re: No $$$ after 90 days

I know the inauthentic suspension will definitely get your money taken away.

BUt I don't think I've ever seen them do this for other type of suspensions.

What was it you were selling?

rockarockla

07-23-2018 11:45 AM

Re: No $$$ after 90 days

Amazon is a thief

SaiJin

07-23-2018 01:41 PM

Re: No $$$ after 90 days

Hey OP, anymore update from your end?

kit	08-23-2018 04:21 AM

Re: No $$$ after 90 days

Have you got the money?

SaiJin

08-24-2018 03:19 AM

Re: No $$$ after 90 days

OP is gone...

liimey

08-26-2018 07:05 AM

Re: No $$$ after 90 days

i just received the same message.

Quote:

Originally Posted by innovationswireless (Post 930642)

Just recived this message from amazon. Anyone have any ideas what i should do.

Hello,

We reviewed the information you provided, and we have decided not to disburse any funds to you. Due to the nature of our business, we do not provide details on our investigation methods.

We may not respond to further emails regarding the status of your account or the permanent hold on your funds.
Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us

rsot	08-26-2018 08:22 AM

Re: No $$$ after 90 days

Quote:

Originally Posted by SaiJin (Post 939118)

OP is gone...

Got the info/advice needed and splitsville

SaiJin

08-27-2018 10:01 AM

Re: No $$$ after 90 days

Quote:

Originally Posted by liimey (Post 939603)

i just received the same message.

Ugh, that's the kiss of death right there.

If you want more advice or insight, you need to provide us with much more details than just "I received the same message"

Kgallag5590

12-08-2018 03:02 AM

Re: No $$$ after 90 days

Did OP actually get money after sending a strongly worded email? Didn't know Amazon responded to anything short of demand for arbitration...

The Demon

12-09-2018 03:10 PM

Re: No $$$ after 90 days

This is when I would tell amazon to piss off and go to arbitration. Or use shady means to get your funds back through buyer accounts. Either way. Don't let them get away with it. They're scumbags.

warriors

03-23-2019 07:38 AM

Re: No $$$ after 90 days

I have received the same reply too. I have not received any reply's from amazon, but in contrary they have been deducting a reimbursement from my account for the refunds.

Any idea, should I go for the arbitration.

TheBosss

03-25-2019 04:40 PM

Re: No $$$ after 90 days

Quote:

Originally Posted by innovationswireless (Post 930642)

This same thing is going on with me! They have my email blocked I believe, because after 90 days they denied my request and ive emailed multiple different emails (payments, appeals, etc.) multiple times with no response. Its been almost 6 months and amazon is still holding onto almost 5 figures of my money !!! Thinking of just hiring a lawyer.

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