No $$$ after 90 days

[Beautiful]

Its a terrible thing but unless you can provide legitimate invoices, they often times hold your money and inventory until you provide it

[inferno0619]

Originally Posted by dachilla

I have an suspended AMZ US account with my real info. It was suspended because allegedly one out of 500 items was considered to violate intellectual property rights. It didn't, but still AMZ suspended the account.

Now they are holding the money for about 100 days. I sent an email to payments-funds@amazon.com and all they came up with was "We're researching this inquiry and will contact you when we have an update"

That's been more than a week ago. Anyone got experience with this?

Did you ever get this type of email?

Hello,

We are contacting you because it is has been more than 90 days since we took action on your account because you listed items that are not permitted for sale on Amazon.com. During this period, you have failed to successfully appeal for reinstatement. We previously informed you that we would withhold funds in your account if you did not successfully appeal. However, you may be able to recover funds held in your account if you demonstrate that your listings were not restricted.

Within the next 30 days, submit an appeal to enforcement-appeals@amazon.com. We recommend you send unaltered documents that demonstrate you did not sale restricted items. Please address all of the ASINs and violations that resulted in the removal of your Amazon listings.

You can view warnings and notifications we previously sent you about your violations via email by viewing the Notifications page in the Performance section of Seller Central: https://sellercentral.amazon.com/gp/...fications.html.

If your appeal for funds is not successful, Amazon will continue to withhold some or all funds in your account. You may be eligible for partial disbursement of funds.

Once we receive your appeal, we will review it and respond with a final decision within 7 days.
Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us

I got this when I emailed them, and then like 30 minutes later I got this email

Hello,

We are reviewing your request and will contact you again within five business days.

Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us

I understand having issues getting your money for inauthentic issues but now amazon can hold your money permanently if your suspended for any reason now?

[rsot]

Originally Posted by inferno0619

I understand having issues getting your money for inauthentic issues but now amazon can hold your money permanently if your suspended for any reason now?

Yes they are known to do this - ugly situation

[SaiJin]

I know the inauthentic suspension will definitely get your money taken away.

BUt I don't think I've ever seen them do this for other type of suspensions.

What was it you were selling?

[rockarockla]

Amazon is a thief

[SaiJin]

Hey OP, anymore update from your end?

[kit]

Have you got the money?

[SaiJin]

OP is gone...

[liimey]

i just received the same message.

Originally Posted by innovationswireless

Just recived this message from amazon. Anyone have any ideas what i should do.


Hello,

We reviewed the information you provided, and we have decided not to disburse any funds to you. Due to the nature of our business, we do not provide details on our investigation methods.

We may not respond to further emails regarding the status of your account or the permanent hold on your funds.
Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us

[rsot]

Originally Posted by SaiJin

OP is gone...

Got the info/advice needed and splitsville

[SaiJin]

Originally Posted by liimey

i just received the same message.

Ugh, that's the kiss of death right there.

If you want more advice or insight, you need to provide us with much more details than just "I received the same message"

[Kgallag5590]

Did OP actually get money after sending a strongly worded email? Didn't know Amazon responded to anything short of demand for arbitration...

This is when I would tell amazon to piss off and go to arbitration. Or use shady means to get your funds back through buyer accounts. Either way. Don't let them get away with it. They're scumbags.

[warriors]

I have received the same reply too. I have not received any reply's from amazon, but in contrary they have been deducting a reimbursement from my account for the refunds.

Any idea, should I go for the arbitration.

[TheBosss]

Originally Posted by innovationswireless

Just recived this message from amazon. Anyone have any ideas what i should do.


Hello,

We reviewed the information you provided, and we have decided not to disburse any funds to you. Due to the nature of our business, we do not provide details on our investigation methods.

We may not respond to further emails regarding the status of your account or the permanent hold on your funds.
Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us

This same thing is going on with me! They have my email blocked I believe, because after 90 days they denied my request and ive emailed multiple different emails (payments, appeals, etc.) multiple times with no response. Its been almost 6 months and amazon is still holding onto almost 5 figures of my money !!! Thinking of just hiring a lawyer.