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Originally Posted by rsot Thanks both of you.
Here We Go Again - what more would you recommend?
jeffweico - diff pcs would do the trick - you wipe it clean by doing format and such I figure. How long do you usually last?
MY concern with using 1 pc with multiple user accounts is - correct me if i am wrong - the computer ID Name is tracked by Amazon no? |
I use a different PC name for each PC. Yes, they can see it. VicVelcro once posted to change the name to DELL_USER or HP_USER as there are millions of them.
How long I last depends on the customers and competitors. If you get complaints about quality, it won't matter what you sell, you can get shut down. Selling higher-risk items like DVD's or Software means you can get shut down FASTER. I think that one mistake most people make when selling DVD's or Software is to have the lowest price on everything they sell. Amazon KNOWS what the distributor pricing is for this stuff. YES, distributors have deals all the time, but nobody can have the lowest price on everything. And if the price of an item is normally $250, and you list it for $100, they will know that something is wrong.
Remember, they do NOT have to have PROOF that you are doing anything wrong, just the SUSPICION. So your items could be 100% legitimate and legal and you STILL could get shut down. In this regard, they are worse than eBay.
Also, someone mentioned changing the pics, but with Amazon there ARE NO PICS! They have their own. You need to have a UPC code for everything you sell. Even with a PRO Merchant account, you STILL need a UPC. All the PRO account does is allows you to REQUEST that Amazon add your item. If you are the manufacturer, you will have to apply for and be issued a UPC code. Several companies do this and it costs $50 or so.
If you want to last on Amazon, I suggest the following:
1) Only list HIGH QUALITY items.
2) Respond POLITELY to any legitimate inquiries from Amazon, their employees or customers. Also respond TIMELY.
3) ALWAYS ship with a tracking number and enter it when shipped. DO NOT WAIT until there is a problem to give them a tracking number.
4) If you receive any inquiries that are THREATENING in nature that are not from a customer, do NOT respond to them. Sometimes competitors set up ⊗⊗⊗⊗ buyer accounts and send emails through Amazon accusing you of piracy, counterfeiting, fraud, etc. Responding can only HURT YOU!
5) If Amazon requests any information, respond IMMEDIATELY.
6) If Amazon shuts you down by "blocking" your account DO NOT FIGHT IT, unless you can ABSOLUTELY PROVE that everything is Kosher, so to speak.
7) Keep your sales relatively LOW on each account. The more you sell, the more attention you will attract.
8) If a customer has a problem, ALWAYS give the refund IMMEDIATELY. Do NOT wait for them to return the item (but always ask them to do so). Yes, you may lose some merchandise this way, but Amazon is almost as bad as eBay when it comes to siding with the buyer. The last thing you want is any A-Z Guarantee claims or chargebacks.
9) Be POLITE and PROFESSIONAL at ALL TIMES. Being rude or argumentative in ANY WAY will get you shut down.
10) ALWAYS SHIP THE SAME DAY OR THE NEXT DAY! Almost ALL of my positive feedback starts with something like "Received my item quickly" or "Seller ships FAST".
Buyer mentality on Amazon is VERY DIFFERENT from the buyer mentality on eBay. eBay buyers always want the cheapest price. On Amazon, they want QUALITY first, then a decent price.
If you get great feedback, and no negatives, you do not necessarily have to have the lowest price to get sales. Many people on Amazon will skip over sellers with ANY negative feedback or no feedback and go with a higher priced vendor they feel they can trust.