Need some Advice for Fraudlent Buyer
I sold a refurbished item, all genuine...the listing was clear about the work carried out, and it is in used category.
The buyer claimed that the item was faulty, and wanted me to resend this...i send this without getting a faulty one back, because having a bad feedback on AZ is a nightmare.
Once he got that, he claimed once more the item is faulty, but that is impossible because was tested before sending
He wanted a full refund, i did not refund him straight away because i was waiting on his reply.
Then i got a reply back to say he claims these are counterfeits and given to the police for investigation. So i am peace with this
This account was real details and i am sure the items are real. Only been repaired and changed case.
I asked him when is he going to return the item back, has not replied, if he claims it is in the police, i did say to him, i am not scared because i am confident no law has been broken, not sold anything wrong..
He texted when he asked fro replacement etc but now he does not reply.
Is it a case of he wanted a freebies, and the police thing is nonsense so he does not have to return the items back.
I am disgusted by this....
Not only he got a refund, he got two items free...it is not about the money...i can live with few loses...it is people like that who makes it hard for genuine people and should not be allowed to get away
What the best thing to do?
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