Amazon asking supplier invoices

[adrianr03]

couple of days ago i got account suspended ok am selling all kinds of media but they are asking for supplier inmformation if nobody has been hit with this message be warned .

check below

Hello,

We are conducting a review of your selling account. To complete our review, we need to verify your inventory of all DVDs listed.

Please reply to this message with this information:

- Copies of your purchase orders, receipts, or invoices for the above items
- Your distributor’s or supplier’s contact information (name, phone number, address, etc.)

You may obscure pricing information on any purchase orders, receipts, or invoices you send. We ask that you do not obscure any other portion of these documents. File types supported are PDF and images (jpg, gif and png). Please note that the name and address of the supplier must be clearly visible and the invoice must be for a quantity appropriate to your sales in the last 90 days. We reserve the right to verify the source of your products.

We look forward to hearing from you.


has anybody ever sent in amazon a photoshop invoice made from a real company and it worked . making invoices not real issue for me but when i see they said they need to verify my inventory does that mean they will contact the supplier to check i order stock from them

[jeffweico]

Yes, they will most likely call your supplier to make sure that you are a customer and to verify your purchases. The supplier must also be a legitimate supplier. Amazon knows who the legitimate suppliers are.

Amazon is trying to get rid of people who sell counterfeit DVD's.

[MM78]

I guess you won't be selling any more foo-foo items, time to find something legit to sell.

[Artann]

Az is getting though on DVDs in shrink wrap about time if you ask me.

[MICKY H]

Amazon won't call your supplier as they know the supplier is unable to discuss your account due to confidentiality between you and him. This letter they have sent you is pretty standard, I would imagine a customer or several customers have complained that the DVD's are not original. The chances of getting reinstated I would say are pretty slim, but do what you have to do, nothing lost. At least your account is only suspended.

[adrianr03]

Originally Posted by MICKY H

Amazon won't call your supplier as they know the supplier is unable to discuss your account due to confidentiality between you and him. This letter they have sent you is pretty standard, I would imagine a customer or several customers have complained that the DVD's are not original. The chances of getting reinstated I would say are pretty slim, but do what you have to do, nothing lost. At least your account is only suspended.

thats the thing nobody have complain to me about anything i have sold no messages from buyers ever saying the item was defective no a-z and no refunds just the account is pretty new just 2 months old i can only put it down to high volume of sales

[rsot]

Originally Posted by adrianr03

thats the thing nobody have complain to me about anything i have sold no messages from buyers ever saying the item was defective no a-z and no refunds just the account is pretty new just 2 months old i can only put it down to high volume of sales

Media is always troublesome on Amazon - even though you have no complaints or a to z claims...your account can be subject to review at any time.

High volume of sales is possible trigger...not enough feedback another...withdrawal another trigger...quite a few variables

[GreenBean]

Originally Posted by adrianr03

couple of days ago i got account suspended ok am selling all kinds of media but they are asking for supplier inmformation if nobody has been hit with this message be warned .

If there is a slight hint any of your all kinds of media are not 'real', you have the likelihood of issues.

Might even come from other sellers of the same types getting flagged,

Be careful for the furture.

[adrianr03]

Originally Posted by rsot

Media is always troublesome on Amazon - even though you have no complaints or a to z claims...your account can be subject to review at any time.

High volume of sales is possible trigger...not enough feedback another...withdrawal another trigger...quite a few variables

i been selling media on amazon for years this is the first time they ever asked for supplier info i have sold very large volumes on accounts with feedback at 98% never bad comments like you sold me a foo foo . it likely cause it new and cause i had large number of sales they sent this e-mail out before buyers would of had a chance to leave feedack.

i guess if they really wanted to they could of just deleted the account but i will send in a invoice from legit supplier see what happens .

[adrianr03]

Originally Posted by GreenBean

If there is a slight hint any of your all kinds of media are not 'real', you have the likelihood of issues.

Might even come from other sellers of the same types getting flagged,

Be careful for the furture.

this could of been likely my fault getting mix up in pricing wars with other sellers . Problem is in amazon that when the real dvd is being sold by amazon for say like 21 pounds . other sellers smash the price to as low as 9 pound now that has to rise flags that they are not real dvds if people want to sell that cheap they should sell on ebay

[Callidus]

Originally Posted by adrianr03

this could of been likely my fault getting mix up in pricing wars with other sellers . Problem is in amazon that when the real dvd is being sold by amazon for say like 21 pounds . other sellers smash the price to as low as 9 pound now that has to rise flags that they are not real dvds if people want to sell that cheap they should sell on ebay

Amazon get the best prices, thats common knowledge. They sell books & ents at cost or at a loss. Anyone selling even slightly lower than them, yes they would be getting suspicious but £12 cheaper....come on...

[MICKY H]

Originally Posted by adrianr03

thats the thing nobody have complain to me about anything i have sold no messages from buyers ever saying the item was defective no a-z and no refunds just the account is pretty new just 2 months old i can only put it down to high volume of sales

People will complain direct to amazon, not file a-z or leave feedback. Have you checked your refunds, amazon will refund a complaining customer without consulting you and with no a-z.

[MICKY H]

Originally Posted by adrianr03

this could of been likely my fault getting mix up in pricing wars with other sellers . Problem is in amazon that when the real dvd is being sold by amazon for say like 21 pounds . other sellers smash the price to as low as 9 pound now that has to rise flags that they are not real dvds if people want to sell that cheap they should sell on ebay

So you were selling this cheap, if so amazon would suspect you are selling counterfeit. If your goods were legit why would sell under cost and also give seller fees away. If counterfeit you have a great margin at £9

[ovidiu]

People will complain direct to amazon, not file a-z or leave feedback

Agreed, has happened to me on legit products but the ahole buyer had concerns and emailed Amazon anyway.

[htz]

Not only media all products. I been getting them too. Any ways around this?

[rsot]

Originally Posted by htz

Not only media all products. I been getting them too. Any ways around this?

More accounts - expand attack patterns

[htz]

More acc more banks needed!