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Originally Posted by GhostOfAmazon (Post 724038)

Did you read my above post?

Click the links....these tracking #'s are nearly 2 years old. Tracking #'s DO NOT EXPIRE with USPS. I checked quite a few from years back, and all were valid. I posted a couple for examples.

Maybe you used a cheaper service like Media Mail or maybe there was a glitch....but I can tell you it's NOT policy for tracking #'s to "expire" with USPS.

Originally Posted by mshamazon (Post 724180)

Did you read my post? "4 months expiration with Amazon USPS service". They have the number starting in 9305 (Priority Mail). Your numbers do not start with 9305 which were purchased through Amazon's own system instead of ShipStation/Endicia/Stamps.com/USPS.com. Perhaps this is a difference in the way they expire based on where the label originated?

Regardless, there's no argument here - it is a FACT that labels from this particular type and source DO expire (I'll PM you 100 expired actual pdf labels if you are that eager for evidence). There is no reason for you to be argumentative about something that I can see right in front of me - we're all friends here working toward the same goal :yar:

Originally Posted by Taking The Micky (Post 724203)

It may expire on the website for our viewing but I would assume amazon can track and trace.

Originally Posted by GhostOfAmazon (Post 724202)

My apologies. I just checked some of my own Amazon tracking #s and confirmed they do "expire" after a period of time. You'll have to forgive that I assumed you were making a mistake, as its far more believable that one of us is misinformed than that AMAZON, King of Internet Retail, has such a gaping security flaw...

Originally Posted by Taking The Micky (Post 724203)

It may expire on the website for our viewing but I would assume amazon can track and trace.

Originally Posted by Taking The Micky (Post 724262)

Maybe amazon's view is 90 days for an A-Z so no need to keep the info. I would imagine its also takes up processing time keeping millions of tracking numbers and then the interface to USPS, for information that is rarely required.

Originally Posted by mshamazon (Post 724253)

No problem Ghost - you have awesome info here and you're one of the few Amazon specific experts! I fully agree that it would make sense that Amazon with all its web space (that it literally sells as a business model) wouldn't have to delete such important records (why not automatically backup tracking)! But alas, they are spending thousands of times greater on the consumer side than the seller side (how long did we have that old ugly inventory system from the early 2000s? lol).


If Amazon CAN view it somehow, none of the 3 reps who have supposedly reviewed my appeals have been able to see it. They are absolutely convinced that the item was never delivered - despite bonus points on record for a less than 3 day delivery and positive feedback lol I can't come up with a good reason WHY this is happening but it definitely is.

Also - the labels from 7/25 that worked previously NO LONGER WORK as of 11/26 so I do believe there is exactly a 4 month expiration for whatever reason.

Originally Posted by Taking The Micky (Post 724262)

Maybe amazon's view is 90 days for an A-Z so no need to keep the info. I would imagine its also takes up processing time keeping millions of tracking numbers and then the interface to USPS, for information that is rarely required.

Originally Posted by rsot (Post 724309)

A-to-Z claims often just win for the buyer automatically.

Originally Posted by GhostOfAmazon (Post 724318)

You aren't supposed to be able to open them after 90 days....

Originally Posted by rsot (Post 724309)

A-to-Z claims often just win for the buyer automatically.

Originally Posted by ovidiu (Post 724484)

From reading the Seller Forums, I understand the actual maximum is 6 months if you call in to a customer service rep.

Originally Posted by GreenBean (Post 724488)

Talk the talk, walk the walk, and a customer service rep may decide to make a decison outside of the box (without caring for seller) to appease a buyer's tale of woe.

Happens wth ebay/paypal.

:mad:

Originally Posted by ovidiu (Post 724533)

Yep, self-involved and mindless of other peoples' needs or desires. Don't want to bring the old Nazi's into this, but I suspect he would have thrived as a concentration camp commandant.

Of course, the A to Z after 90 days thing may not have even been set as policy by him. Amazon has a billion different managers. I know someone who knows a lot of Amazon workers, and he said they pretty much do whatever they want there, fixing things that aren't broken, that sort of deal.

Originally Posted by GhostOfAmazon (Post 724546)

You're certainly correct, and Jeff Bezos is a business man, not a saint, but I guarantee he would not be happy to hear how easy it is for buyers runs scams off the people who make 50% of his companies. (third party sellers)