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  #1  
Old 12-01-2016
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Default How should I appeal

seller-performance@amazon.com

11:41 PM (9 hours ago)

to me
Hello,

Your current sales volumes are not supported by buyer feedback or an established sales history. As a result, we are reviewing your Amazon.com seller account. During this review, you may not sell on Amazon.com. Funds will not be transferred to you but will stay in your account while we review it. If you have any open orders, please ship them.

To learn more about account reviews, search for "Velocity Limits and Account Reviews" in Seller Central Help.

Questions? Use this link to talk to Seller Support now (https://sellercentral.amazon.com/hz/...us/performance).

We will send you an email when our review is complete.

Sincerely,

Seller Performance Team
Amazon.com
http://www.amazon.com



Got this message. Account is 3 years old. Account was inactive for 6 months. Then this crap. Please help!
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  #2  
Old 12-01-2016
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Default Re: How should I appeal

Is it real or stealth account?
I personally call this as a "hard review" and it take them 30 to review if you not appeal.
I used to leave it alone, rise the price so I don't have anymore order on this account and let it sit. After 30 days when it done then sale again.
I have bad experience when appeal this kind of review. Got account deleted just after appealed. Again, it's just me
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Default Re: How should I appeal

Mine is the same, contacted them many times and provided everything that they have asked for. All parcels are tracked and I've got around 4% feeback (just shy of it). I'm 1 week into the review and just sitting hoping they will release it. I can still sell on all the eu accounts and get money just the .co.uk one is playing up. Will wait and see.
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Old 12-01-2016
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Default Re: How should I appeal

Its 25k in the account. Its a ghost account. Is it possible to pop off the review quicker? am i screwed. I really don't want to ship everything and fine i dont get paid for 90 days. What can i do? Bribe people to write feedback and hope they go away? Help!
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Old 12-01-2016
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Default Re: How should I appeal

Just talk to all your previous buyers and ask them kindly to leave feedback. Get as much feedback as possible then appeal politely.

That's what I would do
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Old 12-02-2016
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Default Re: How should I appeal

Thank you ! Thats what I have done. How much feedback should I get though before they will lift the hold?
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Old 12-02-2016
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Default Re: How should I appeal

Get all the feedback you can
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Old 12-02-2016
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Default Re: How should I appeal

Sent a email blast and promised 25% off each order who leaves feedback till Saturday. Their pilling up. The question is when to appeal?
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Old 12-02-2016
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Default Re: How should I appeal

Quote:
Originally Posted by shalomcity View Post
Sent a email blast and promised 25% off each order who leaves feedback till Saturday. Their pilling up. The question is when to appeal?
Opssss! Not a good moved at all. Good luck to you
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Old 12-02-2016
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Default Re: How should I appeal

Why not? I got 20 feedback already!
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Default Re: How should I appeal

It's against amazon policy, but hey you got some positive feedback that should help you out. Best of luck to your situation, hopefully they just warn you about that move and restore you.
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Old 12-02-2016
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Default Re: How should I appeal

Quote:
Originally Posted by shalomcity View Post
Why not? I got 20 feedback already!
Like Elmo said. Hope that you don't got caught for doing that.
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Old 12-02-2016
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Default Re: How should I appeal

But am I ****ed on the account? I dont want to carry 12k in inventory for 90 days and ship it if they wont fix it. Their is 25k in it now and its stealth. I don't like the feel on the account when i havent made any money yet. I have to pay supplies in 30 days.
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Old 12-03-2016
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Default Re: How should I appeal

You really dived into selling on this account didn't you, way way to fast as well as you are now finding out. If you don't send those orders out you will definately lose the account and the 25k you have left in it, why did you leave so much in it anyway. You should have been withdrawing it and sending out the orders as they came in, straight away, so they couldn't build up so much as well.

Big lesson for you on how not to run an account!
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Old 12-03-2016
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Default Re: How should I appeal

I got a few a to z claim already. I feel like i am screwed. I would send the orders if i will get paid. But i feel like i am screwed. Should i ship them?
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Default Re: How should I appeal

You should fullfill the orders if you can handle receiving the money in 90 days.
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Default Re: How should I appeal

I really don't want to carry amazon for 90 days its not right. I would ship everything if i can survive the review. Can i fix it?
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Default Re: How should I appeal

To fix it the only thing you can do is ship them and wish for the best. If you don't ship them I'm sure you will lost the battle
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Default Re: How should I appeal

It feels like i am gona get paid in 90days with them. I don't know what to do. I am not carrying 12k for 90 days. I would rather start over. If i ship everything and get paid in a month i would do it. How do you know what amazon will do?
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  #20  
Old 12-03-2016
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Default Re: How should I appeal

Quote:
Originally Posted by shalomcity View Post
It feels like i am gona get paid in 90days with them. I don't know what to do. I am not carrying 12k for 90 days. I would rather start over. If i ship everything and get paid in a month i would do it. How do you know what amazon will do?
No one know what Amazon will do. In the early post you said you got 20 feedback. Hope that will work out for you.

May I ask how many order you sold in total? How many did you shipped? How many need to be ship? and how many A-Z claim?
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  #21  
Old 12-04-2016
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Default Re: How should I appeal

Have 1080 orders. 3 a to z. 3 negative feedback. I don't know what to do. I would ship if we got paid. I don't want to float amazon and get paid in 90 days. Rolling Reserve then i would feel ok. But this sucks. What would you recomend. I don't trust the Weasel at Amazon.
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Old 12-04-2016
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Default Re: How should I appeal

Let us know how it goes!
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